However, FCCs cannot be used to obtain a refund. Just received the FCC and we each received one. This varies by cruise line. Future cruise credit guide: Everything you need to know - The Points Guy As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. If you have booked any shore excursions, beverage packages, or other pre-cruise purchases, you will receive a refund to the original form of payment. FCCs are not refunded back in the form of cash. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Royal Caribbean International | Future Cruise Credit Is FCC Transferable - Celebrity Cruises - Cruise Critic Community The deadline to request a transfer is May 4, 2022. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. From August 2022 Travel + Leisure, published by TI Inc. If they can't get the refund they are due, will we be able to transfer the FCC to us for our use and we can give them the related $$? Your travel advisor knows best. Terms and Conditions Apply. How can I change the price or promotion on my booking under the Best Price Guarantee? Each guest on the original reservation will be issued their own FCC. FCC may be transferred to another guest in an Individual or non-contracted Group booking. View the terms and conditions for all offers and incentives available from The Celebrity Commitment. This helps protect your airfare if booked via Flights by Celebrityeven if the airfare is non-refundable. Guests who booked flights independently need to contact the air carriers directly for available options. Book it List Event 75% off 2nd Guest + Savings, INFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Yes, all FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. The Future Cruise Credits (FCC) must be redeemed by April 30, 2022. Luke Lankford and Mary Jo Mattingly like to spend . All Rights Reserved. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. Can FCC be transferred? - Celebrity Cruises - Cruise Critic Community This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. Most cruise lines are offering 125% FCC for cancelled . Norwegian Cruise Line | FCC | How to Redeem Future Cruise Credits Future Cruise Credit (FCC) - how to transfer to another cruiser Future cruise credit (FCC) is a bit like store credit from a cruise line. The Celebrity Cruises credit card program is issued and administered by Bank of America, N.A. The credit will be applied to the balance due within 48 hours. Apr 28, 2022 11:08 AM EDT. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. https://cancellation.celebritycruises.com/?brand=C&program=cancel. If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? Business, Economics, and Finance. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? Please call our Customer Engagement Center at 1- 800-760-0654 and choose option 3. If my current sailing has been canceled and had used a previously issued FCC, what will be the amount of my newly issued FCC? But during the COVID-19 pandemic, some lines have offered passengers future cruise credits with a dollar amount of 125%, 150% or even 200% of the amount the passenger paid for a canceled cruise. Some cruise lines allow you to use your FCC for more than one booking by applying any remaining balance as another FCC. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. Can you use your Future Cruise Credit (FCC) on an existing booking? On average, how long does it take to issue a Future Cruise Credit (FCC)? Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. How can I start the process for a full refund? Royal Caribbean and Celebrity Cruises recently said their pandemic-era future cruise credits would never expire. Announcing Our 2023 Cruisers' Choice Award Winners! If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. 2023 Celebrity Cruises, Inc. It's my understanding that you can only transfer an FCC to someone who is part of the same booking. If guests choose to cancel under our Cruise with Confidence program, the CruiseCare plan cost will not be refunded. Offer ends 5/3/23. These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. 1. But, if we are not successful in getting the refund I was wondering if we can get the FCC transferred? Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Carnival sailing. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. The credit will be applied to the balance due within 48 hours. Carnival Cruise Line Carnival Cruise Line has suspended all sailings through April 30, 202, with additional dates canceled throughout 2021 and into 2022 on select ships that have left the fleet. Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. The Cruise with Confidence FCC will be equal to 100% of the cruise fare you paid to Celebrity Cruises for your booking. No, once you know you're about to get a future cruise credit for a canceled cruise, you can go ahead and reserve your next cruise immediately. Terms apply to the offers listed on this page. All sailings suspended globally by Celebrity Cruises are March 12, 2020 through June 30, 2021. World Travel Holdings cruise brand websites have a help center that provides guidance on when FCCs will arrive. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. X\98I7'&_umi`6X $"IFY 3F RDHnA$ y RDJG8 V8BL wh endstream endobj startxref 0 %%EOF 125 0 obj <>stream Call us at 800-211-2039 if you need help finding the perfect cruise. Guests who would like to reschedule their sailing for another date must do so at prevailing rates. Ships' Registry: Malta and Ecuador. Your FCC will be attached to your cruise line loyalty information or rewards profile the VIFP Club at Carnival, for instance, or Royal Caribbeans Crown & Anchor Society. Improve earnings, maximize rewards and track progress toward dream trips. These sailings are not eligible for FCC option. All About Cruise Future Cruise Credits | Cruise.Blog Where does Celebritys original Best Price Guarantee apply? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Royal Caribbean Removes Book By Deadline for Future Cruise Credits There are some exceptions to this rule that allow you to apply your FCC to an existing reservation. SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, can I now choose a refund? (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Due to looming expiration dates, some passengers are finding it difficult to use cruise credits they chose when their sailings were canceled in 2020 and 2021. Call us at 800-278-4737 if you need help finding the perfect cruise. Also, will the taxes/fees and port expenses be refunded? Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. The FCC has been partially applied. If you cancel after the final payment due date, you will be subject to cancellation charges as determined by the cancellation schedule for your booking. The amount of time that it takes to issue an FCC can vary and is heavily dependent upon the type of FCC, as well as the volume. Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. Multiple FCCs may be applied per guest within the same reservation. However, if a guest paid for CruiseCare and their sailing has now been canceled by Celebrity Cruises due to our suspension of operations, their CruiseCare plan cost will be refunded. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. Has anyone had success getting their FCC transferred to someone else? He said that I am to make the booking and then he calls Celebrity and applies the FCC to my booking number. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. Impacted guests on eligible sailings may choose to Lift & Shift their booking within the guidelines provided before their respective deadline. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date.