The best way to reset the Hisense ROKU TV is by using the reset button present on the side of the Hisense TV. | Heres How to Fix It! A factory reset does not typically affect the hardware of a device, as it is a software-level procedure that restores the software on the device to its original state. Tim Fisher has more than 30 years' of professional technology experience. Required fields are marked *. You may also be able to access the reset option using your remote control. The channel was okay for about two episodes of Defiance, then the problem came back. You can find him on Facebook,Twitter, Instagram and Google News. If you are still experiencing an issue, we would suggest contacting TCLto see what options or suggestions they can provide. View solution in original post 4 Kudos Reply 28 REPLIES boogernose Level 18 11-30-2019 09:40 PM Re: Black screen with roku streaming stick+ (Do This Now), 3 Reasons Why You Should Keep Your Old TV Cables, Then locate the reset button. Its only 20 months old and TCL says it depends on use, that I must have used it to much? We get commissions for purchases made through links on this website from Amazon and other third parties. One of the possible reasons for this is the problem with the HDMI cable that outputs the TV from whatever device you are using. If the black screen issue is still present then you know the Roku device is causing the issue, and removing it will fix the black screen on your TV. Now you have to select the setting option. After you check the connections you should restart your device using the button combination explained above. Press and hold the reset button for about 10 seconds. If you have the remote, then you can use the remote for resetting the ROKU TV. I show you 3 easy fixes on how to fix a Hisense Roku Smart TV that has a black screen or flickering/flashing black screen or no picture on videos, shows or moives but you can still hear. Select Factory reset; If you have a Roku TV, select Factory reset everything. I have contacted TCL and they claim the problem is not an issue with the TV and it was just a few months over a year and therefore out of warranty and they would do nothing. When I am not watching TV, I am either on the race track or playing with my cat Smokey. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Thats why its a good idea to update your TV as well. Then unplug your TCL Roku TV from your power socket. The cookies is used to store the user consent for the cookies in the category "Necessary". A different HDMI cable can make all the difference because these easily warp and break the internal connection over time. Then unplug your TCL Roku TV from your power socket. Roku TV users have reported that unplugging your device for 510 minutes and then plugging it back in solved the black screen with audio issue. There is another way to power the TCL Roku tv that works for many TCL Roku owners. Press the key below or above and scroll to select settings. After processing this, try to stream anything on your tv. We have a step-by-step guide for you in the next section!). Studio 6060 54.9K subscribers Roku TV Black Screen Quick and Simple Solution that works 99% of the time WorldofTech 171K views 1 year ago ALL ROKU TVs: Black Screen or Flickering. More free content are now available on Samsungs TV Plus lineup. Hold the Roku remote in your hand and press the Home button once. Alternatively, you can press the Home button on the remote, then go to Settings > System > Advanced system settings > Factory reset. It's as simple as that! Analytical cookies are used to understand how visitors interact with the website. How to Factory Reset a Roku TV Device. Unplug all the cables on the back of your Roku TV. If there are other available ports on the back of your TV, attach the Roku to one of them, and then repeat step 3. For some reason, the LED on Roku TV stopped working, which caused a black screen problem on Roku TV. Pressing The TCL Roku TV Reset Button Suggested Read: Roku TV Sound Not Working? Since the advent of the ecosystem in Android TV, the software on TV has started getting frequent updates, and TCL TV is no exception. Restart the TV. Black Screen Of Death. Already did that. Wait until the reset process is complete. Simply use your Roku remote to increase the volume and listen for a sound to test this. Here you will find the current Roku software version of Roku and the build version with the date and time. That is kind of my point they are claiming it is not an issue they hear about often which is clearly not true. Now you try to stream anything on tv, you will not see a black screen on your TCL Roku tv. Power Source Issue 3. So recently when playing the ROKU channel on the TV, the screen will go black after about 15-20 minutes show a loading icon with sound still playing. Follow the steps below to update the Roku firmware. Method 1: Reset the TV using remote Resetting a TV using the remote control is quite simple than the manual method. Tried clearing the system cache after removing the app, then restarting, then reinstalling - didn't make a difference. Another reason might be that the backlight is broken. It may take a moment, but the Roku should restart. Go to Settings > System > Advanced System Settings. Required fields are marked *. Even if you cant see anything on your screen because of the black screen, you can then follow the button combination below on the Roku Streaming Stick Remote to restart. First, turn off your TV. Here are the instructions to power reset the remote: If you notice your display flickering or flashing, the issue might be with the power cable or your HDMI cable. I've factory reset it did no good. Thanks for keeping in touch and providing the additional information. The main reason for this is mostly a cable or input connection problem. More about him. To fix this problem, unplug the stick from the TVs slot and plug it back in properly. Roku Apps Not Working: Try This First! Below, we have provided you with a complete step-by-step guide for resetting the ROKU TV. The easiest way of doing a soft reset to your Roku device is to do a power cycle and completely unplug the power from your device. However, since there's no picture, your only option is to perform a hard reset; (see reset link above). Abdul Kader, a handy guy and experienced founder of a Smart TV repair shop in Chandpur, Bangladesh. The indicator light located on your TV will start blinking rapidly when the factory reset it complete. Fortunately, there are a few quick and easy things you can do to try and fix the issue. Using the latest software version is always recommended and can prevent these black screen issues in the future. If you are also receiving a black screen on your Roku TV. Wait 30 sec, and plug it back into the working outlet to test the TV again. Step 2: Press the Up arrow one time. Usually, a factory reset is done through your Roku TV's menu, but since you can't actually see anything on the screen, it has to be done another way. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. After a few seconds your TV will restart. Easy Steps (2023), How to Connect XBox Controller to iPhone or iPad (2023), How Long Does Windows 11 Take to Install? Now find the reset button on your TCL Roku TV. If this does not fix the problem, then you need to replace the HDMI cable. I would recommend you get a Belkin Ultra HD HDMI cable. This will allow you to watch your favorite channels again. You can reach them via website here,or at1-877-300-8837. The reset process for a TCL Roku TV usually takes between 3 to 5 minutes. Why is my Roku TV stuck on a black screen? Please feel free to send this information via PM as this may be considered private information. Choose Network Connection Reset to reset the network. Suggested Read: Quick Fixes for Sound but No Picture on TV Problem. Here, after deep testing, we have compiled a complete list of the top-rated TCL ROKU TVs. So, without wasting any further time, lets jump right into the matter,, In case you are seeking the best TCL ROKU TVs available in 2023, this blog post is for you. And thats without going too far into unknown territory. I found 96 complaints about this TV on BBB website. Their TV screen goes black, but audio still comes out of the speakers. | The Definitive Guide, How to Delete Netflix Profile on Desktop, Mobile or TV, Netflix Not Working on Samsung TV? Alternatively, you can press the Home button on the remote, then go to Settings > System > Advanced system settings > Factory reset. What to do when your TV turns on, but the screen is black? If you do this process properly, you will see the Roku logo on your screen after a while, and you will not face the problem of a black screen on your Roku streaming stick. 48K views 2 years ago I give you many easy possible fixes on how to fix a Roku Ultra that is experencing flickering, blinking or a flashing black screen where it happens on the Roku home. You can reach them here:https://support.tclusa.com/televisionsor at1-877-300-8837. Now choose Advanced system settings. Let a minute pass before plugging the power cord back into the socket and turning on the TV. If you cant use the remote to reset your TV you can still do a factory reset by using the reset button placed on your TV. Wait for your Roku TCL tv to restart after performing the above-mentioned steps. Fixing Roku black screen or flickering black screen, Restart your Roku device from the Settings menu, Enter the code shown on the screen to do the factory reset, Check if an update is available and install it. You can restart your TCL Roku TV using the below-mentioned points. If you have a warranty, you can also send your TV back to Roku and get a replacement. There are a few reasons why your Roku TV is stuck on a black screen. Hold the reset button for at least 30 to 40 seconds after receiving it. Screen goes black with loading showing but sound playing on ROKU Channel. Get the Latest Tech News Delivered Every Day. If none of the above works, hard reset the TV. Plug them back in. The cookie is used to store the user consent for the cookies in the category "Other. The reason for a Roku black screen could be as tame as a loose cable or wrong input selection, to something more extreme like a lousy TV screen. Your favorite resource for the most up to date Technology Term Definitions, Technology Product Reviews and Lifestyle Tech Help, Why Is My Roku TV Stuck on a Black Screen? To make sure everything is connected properly you should remove all the cables from the Roku TV, and then plug them back in. Ways to reset TCL Roku TV to Factory settings, Method 2: Resetting the TCL Roku TV with black screen. Follow the steps below to change the fast start setting on your Roku tv. A hard reset. 12 Ways to Fix YouTube TV Not Working on Roku, How to Fix It When Netflix Won't Work on Roku, How to Fix It When Your Fire Sticks Screen Is Black, How To Fix Windows 11 Black Screen Issues, How to Fix It When Roku Closed Captioning Won't Turn On, How to Fix It When Disney Plus Is Not Working on Roku, Amazon Fire TV Stick 4K vs. Roku Streaming Stick+, Roku Error Code 014.30: What It Is and How to Fix It, How to Fix it When Roku Volume Is Not Working, How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Roku Won't Connect to Wi-Fi or Internet, How to Fix It When Your Roku Remote Is Not Working, How to Fix It When Your Fire Stick Remote Is Not Working. Press the device firmly into the video port, and ensure the power cable is properly in place. If you are seeing green, not black then we have a fix for the Roku Green Screen. Q: How long does it take to complete a reset? While youre verifying the HDMI cable you should also try to plug it into a different video port. Another possible scenario is if your power board is faulty. If you see a green, blue, or purple screen when trying to watch TV with your Roku, first, check the connections on the television and the device to make sure they are secure. Check the back or bottom of your Roku TV and look for a RESET button. How to Fix Roku Green Screen Issue: Easy Methods. An event in which the TCL Roku tv screen appears black. Wait 15 to 30 seconds before turning it on again. Lisa Mildon is a Lifewire writer and an IT professional with 30 years of experience. Ialso have a Vizio thats 5 years old with NO issues and a Westinghouse that is 4 years old with NO issues.Now Im stuck with a broken Roku TV same del mentioned above, and Roku speakers that only connect to a Roku TV. You can reach them here:https://support.tclusa.com/televisionsor at1-877-300-8837. If your Roku TV has a black screen with audio still working, follow these steps to hard reset it without having to access the TV menu. and see if you notice any difference. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. For example, first, try Auto detect if that's not already chosen. If its still not working, get a new HDMI cable. What do you do when your Roku screen goes black? Performing a hard reset depends on the type of TV you have. Once you find it press and hold it with a paper clip until the TV turns off and back on, then you can let go. Poor connectivity with other devices can also lead to this problem. After the Hisense ROKU TV restarts, the Hisense TV would be reset to the factory default settings. Pair A New Fire Stick Remote Without The Old One, Other Methods to Solve the Black Screen Issue on TCL Roku TV, How To Clear Firestick Cache & App Data [Make It 2x Faster], How to Program RCA Universal Remote to Roku Device & TV, TCL TV Stuck On Red Screen [Best Quick Fixes], LG TV No Signal Problem [How To Fix Instantly], How To Reset Sharp Aquos TV With & Without Remote, Firestick Black Screen After Logo [Quick Fixes], ONN TV Remote Not Working [Try This Quick Fix], Hulu Keeps Crashing On Firestick [Do This Fix]. It will appear similar . I have more than 10 years of experience with electricals. Select Network Update from the box that appears. Resetting your TV can sometimes fix issues such as freezing, slow performance, or connectivity problems. Fire Stick Remote Blinking Orange How To Fix. If you have lost your ROKU TV remote, dont get upset, you can still reset the TV if you do not have the remote for the ROKU TV. It will help eliminate those items as the cause of the screen issue. Hey There, my name is Ali Nawaz, and I am an electrical engineer by profession and a die-hard nerd by passion. I. While this black screen with audio issue might be just something software related, it can also have something to do with the actual TV hardware, such as the backlight or a circuit board fault. Now, press the rewind button twice. The most common reason why the display of your Sharp Roku TV wont turn on is that there are problems with power or connectivity cables. If you have not properly installed or inserted the Roku Streaming Stick into the TVs HDMI slot. Plug Into Another Outlet 3. "}},{"@type":"Question","name":"What do you do when your Roku screen goes black? An Issue with the TV's Control Panel. Shady#TCL55s405. When such a problem occurs, you can fix it by connecting it to another device. Turn OFF your TV. one has to conclude it is a defect in the tv and TCL should be accountable instead they act like they never heard of anyone having the problem. Finally, press the fast forward button twice quickly. You also get a black screen 5 to 10 minutes after turning on your Roku TV. After a few seconds your TV will restart. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. If the TV screen is dark, but the audio is still working, there is an issue with your power cable, or the display backlight has failed. We look forward to hearing from you and looking closely into this issue. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Unplug & Press Power Button For 30 Seconds 5. Also check if your TV is plugged into a smart plug, as it may interfere with your Roku TV. Resetting will restore the software to its factory defaults, which could fix the black screen issue. If that doesn't work, try 720p TV (play around with these options until one of them works). Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. This will wipe all the data, all your custom settings, and downloads from your device and you will have to log back into any accounts youre using on your TV. Before sending your TV out for a replacement or repair, lets try fixing it by ourselves! If you reset your TV, it will return to its default settings, which means that all of the customized settings you have made, such as changing the display or audio settings, will be lost. Could you share it with your friends? However, not everybody knows the exact procedure for resetting the ROKU TV. To check this, you press the volume up button, and then you will hear a sound from your tv. Q. When an HDMI cable is defective it can be difficult to determine the issue. Disconnect the tv plug from the main wall plug. I'd suggest starting there to see what options or suggestions they can provide. Thanks for keeping in touch and following up. When the Roku has no picture for you to access the menus, the best way to do that is to unplug its power cable (wait several seconds) and then reattach it. Fixed! So this resetting method can help you. Access the back of the TV and ensure all the cables used by the Roku are connected securelyit should be easy to find if you completed step 1. Through the configuration menu. Check Remote Battery 2. Each Roku TV manufacturer provides direct support for their products running the Roku OS. The cookie is used to store the user consent for the cookies in the category "Performance". Remote Control Problem 2. Thanks! Located on the back or bottom of your device, the physical Reset button is either tactile or a pinhole design that requires a straightened paperclip. To do this simply press the home button 5 times, the up button 1 time, the rewind button 2 times, and the fast forward button 2 times. Identifying which one to address will make all the difference in your troubleshooting. These days, devices fail all the time, and most of the time, repairs are costly. Check to make sure that all of the lights on the TV have gone out. If you are still experiencing an issue with The Roku Channel. Your devices black screen is frequently caused by a damaged HDMI cable, in which case you will need to replace it. | Heres How to Fix It! The easiest way of repairing a black screen or flickering a black screen is to reset your TV using the remote control. Finally, try using a different HDMI cable, as a faulty cable could also cause a green screen. This method is a popular method for Sharp Roku TV troubleshooting. Select About to access the System info page. Often due to technical glitches, you can get a black screen on your TCL Roku tv. Once we have this information, I'll be able to pass it along to our Support team who can investigate further.Best regards,Mary, I already provided all that information in the original/first post to this and subsequent posts. don't you bother to read what you are replying to?It's really simple: I start the ROKU Channel, watch a program, and 10-15 minutes into it, the screen goes black but the sound still plays and the icon showing buffering/loading appears and never goes away.No other channel has this issue.Please refer back to prior posts for all that info you requested (except IP number which, I don't think will help as that's dynamically set by my router so is subject to change now and then.). Once youve fixed the black screen issue you will want to make sure your Roku TV is updated to the latest software version. Select System. If your TV is frozen on the loading screen or won't progress past the bouncing letters, try resetting the Roku using the remote. This cookie is set by GDPR Cookie Consent plugin. In regards to The Roku Channel issue, our engineering team would like to take a closer look andthey have requested that you can provide the IP address fromwhatismyip.com. Also, ensure that all the cables or wires on your tv are properly installed. If the channel is constantly blacked out. Now, if quick start is disabled, then enable it. When the Roku has no picture for you to access the menus, the best way to do that is to unplug its power cable (wait several seconds) and then reattach it. Select the 'System' by pressing the ok or right direction button on your remote. You'll want to contact your Roku TV manufacturer for more help with that type of issue. Reset your Roku by holding down the RESET button on the device. In short, we eat, breathe, and sleep TVs, day-in, day-out.Since we have been in the TV game for a while now, we thought of providing the information to the public who find it daunting to find relevant informationabout the TV processes. Rebooting the TV means, the TV would be power-cycled or in clearer words, would be restarted. | Heres How to Fix It, The Ultimate Guide to Fixing Hisense TV Problems. Look at the back of the TV and check that all the connections are secure. (Note: Doing so will erase everything from your Roku TV): After setting up your Roku TV, you will not find the problem with the black screen on your TV. Save my name, email, and website in this browser for the next time I comment. To do this simply press the home button 5 times, the up button 1 time, the rewind button 2 times, and the fast forward button 2 times. You should also make sure the power cable is properly connected so that your Roku TV receives enough power. To do a software update follow these steps: This will get your Roku TV to the latest version of the operating system. If your Roku TV has a black screen with audio still working, follow these steps to hard reset it without having to access the TV menu. Finally, click the Fast Forward button twice. Instructions to manually update your software: For more information about how to check for a manual update, visit our Support page here:How to update the software on your Roku TV or Roku streaming player | Official Roku Support, We would recommend trying to see if that resolves your issue. if so, what channel and what version/build is the channel (this can be found by selecting the channel on the Home screen and pressing the * button), steps to reproduce the issue you are seeing. Below, we have mentioned steps for resetting the ROKU TV by using the remote. Explained (2023), WQHD VS. QHD, The Main Differences (2023), How to Screenshot on Samsung Laptop [EasyMethods] (2023), How to Remove Remote Management From iPad, iPhone (2023), How to Turn Off Auto Renew PS4 for Playstation Plus (2023). Got a 75s425-75" 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. But make sure you press the actual power button on the TV and not the one on the remote. To fix your TCL Roku tv that is showing you a black screen, restart the tv. However, If you cant enter the TVs settings menu or experience a black screen issue, the second option can be helpful. There are two ways to reset the TV: one is by accessing the TVs settings menu, and the other is by pressing the TVs physical reset button. Solve the issue by following these instructions: You might want to make sure the internet is working as well. fyi this is an all too frequent problem with TCl tvs - the led back lights fail My tv lasted 15 months so out of warranty. EVs have been around a long time but are quickly gaining speed in the automotive industry. You wont find a black screen problem on your Roku TV. The most common source of these issues is a problem with power or cable connections. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. if you check on line this is a huge issue.. Bc of the loss of my roku tv i no longer use the platform and frankly i am hesitant to purchase another roku tv bc clearly they are not ensuring that manufactures that lhey license to are quality products with proper support I get that they are not at fault for the bad tv but they are in a position of influence and should insist on certain standards like say the tv sets should with normal use last longer than a year or 2 yrs. Now turn it on and check if this fixes the problem. Press the Home button five times, then the Up arrow once, the Rewind button twice, and the Fast Forward button twice. 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I've also tried clearing the cache, resetting the network settings, resetting the TV itself, and following any other troubleshooting tips that others have posted and I can find online short of doing a factory reset.Details:Model: Sharp LC-32LB481USW Version: 11.5.0 build 4312-13ROKU Channel: Version 8..0 build 72No issues with network (strong signal and speed test has been reliably constant for the service). If you are still getting a black screen on your TCL Roku tv. If the problem persists, your TCL Roku tv needs to be factory reset. Just like every other gadget, resetting your ROKU TV can resolve plenty of problems including sound issues, display issues, lagging issues, and much more. In this case, there is still something you can try. Now select the factory reset option and then select factory reset. Thank you for your support! Reboot the Roku. If you are then stuck on the loading screen, then please read our article on how to fix a Roku TV stuck on loading screen. If you find the black screen while using the streaming device, but the issue lies with the TV, we also have some help for that. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.