Related: The ultimate guide to American Express Centurion Lounges. In my experience Centurion Lounges are also consistently packed, more so than virtually any other airport lounge. Should You Buy Expensive Beverage Packages When Going On A Cruise? Amex anticipates that the fix will take six months, so you can expect that the permanent Centurion Lounge LAX wont reopen until later this year. Since there is no timeline for when the Centurion lounge will open again it might be best to consider this ahead of time and make other arrangements or arrive as late as possible for your flight. One is a sunrise room, intended to make you feel more awake, given that its pretty bright. You realize that the people complaining are paying a hefty annual fee, right? As much as I love the airport, its not super useful. I visited LHR T3 Amex Lounge on this trip too and was pretty disappointed by it too, again zero natural light and pretty limited food selection. I have a thousand complaints about LAX (mostly outside security, a few inside); for me, this would be the lowest on the list. Amex cardmembers based on the West Coast or those passing through the busiest airport in California can finally visit the new Centurion Lounge. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Perhaps unsurprisingly given its location, the LAX Centurion Lounge focuses on wellness, with two tranquility rooms to assist travelers arriving in a new time zone. As for the repairs, AMEX is likely paying for it because it likely wanted its own general contractor/crew to build out the location. That's the good news, I guess. I'd personally just park at Qantas First the entire time. 2) AmEx knew its leased space was not big enough to handle the mass of LAX travelers with Centurion Lounge access, and has been spending the past 10+ months feverishly expanding under the guise of first "building repairs" and now "curbing jet fumes" While the Amex lounge at LAX initially opened in early 2020, backing out the permit review and construction timeline, it was likely designed in late 2018 or early 2019. American Express Membership Rewards To Hilton Honors 30% Conversion Bonus Through April 30, 2023, French Air Traffic Controller Strike Expands To May 1 2, 2023, Hilton Go Employee And Friends & Family Rate Plans, Hilton Honors Bonus Points & Rate Promo Update May 2023. The dungeon like space isn't super appealing with it's white walls and office lights. Traveling Internationally I'm not even sure why they put that in every lounge?! American Express Travel Related Services, Inc. is contractually obligated and continues to And public documents for that pop-up location may give a hint as to when the full lounge reopen. The AMEX Centurion Lounge at LAX will be open daily from 6.30am to 11pm - a fairly broad window covering most departures, especially from TBIT, although many international flights are still pushing back from the gate at 1am. Amex is covering the entire cost of the HVAC replacement system and also still paying rent for the 13,693-square-foot facility that currently sits empty. First look: The brand-new Amex Centurion Lounge at LAX, Seattle-Tacoma International Airport (SEA), San Francisco International Airport (SFO), Newark Liberty International Airport (EWR), Hartsfield-Jackson Atlanta International Airport (ATL), Ronald Reagan Washington National Airport (DCA), The Business Platinum Card from American Express, The Centurion Card from American Express, Do Not Sell or Share My Personal Information. The American Express Centurion lounge in LAX is currently closed for repairs. That means either: And, I would offer that the design is that of a traditional, standard issue, one each airport lounge that we were used to seeing. CLOSED NOW The Centurion Lounge Overview Access & Guests From the moment you walk in, you'll see that things are different here. Truly a disappointment. This isnt an ideal situation and I wonder who is ultimately at fault here as far as the planning goes. You can access American Express page for the LAX Centurion Lounge here. approximately six months. The lounge is relatively brand new and so is the terminal, sort of. Amex is closing the Centurion Lounge in Los Angeles - The Points Guy The Centurion Lounge - American Express The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Thrifty Traveler editor Kyle Potter contributed to this story. Barring any construction delays, we expect the lounge to reopen later this year.". Amex expects this fix to take roughly six months. The Centurion Lounge - American Express Like is it so difficult to have supplies and staff until standard hours? Totally agree, Liam - just how I felt too. This is completely wrong. OneWorld Business Lounge Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. You have successfully joined our subscriber list. This project will require the Centurion Lounge to be closed for approximately six months. See more about our ethics policies here. Lucky, your comment section is basically a Live And Let's Fly-esque dumpster fire, as Eskimo's comment demonstrates. But thank you for this update. Given that this space is on a separate HVAC from the rest of the terminal, the lease is quite clearly triple net which obligates Amex to pay for the repairs. The bartender at the main bar was also making drinks. To fix the issue, AMEX, at its sole cost, is replacing the HVAC system. Referencing my prior comment regarding a new approach to airline lounge design, I think Amex will need to rethink the look and feel of its lounges. LAX: The Centurion Lounge Reviews & Photos - LoungeBuddy Wish they would've gone with a muted and calming aesthetic a la CX The Pier. WN flies to many destinations from LGB that are hubs with lounges. Both of the *A lounges have outdoor patios with natural light and less CO2 than the old dungeon CL. Might be time to cancel it & go back to a gold card.. That is true, there is also rumor that the Goldman Sachs versions is extending the benefit to 2024, based on some Reddit posts. It took Amex about six months to begin reopening the Centurion Lounge network, but the LAX location never fully reopened. I visited a month ago and would give it a 2 or a 3 at most. and even if it was, the Centurion Lounge is on the opposite side of TBIT from Delta. American Express first opened the flagship Centurion Lounge in Los Angeles on March 9, 2020, just days before the pandemic brought travel to a halt. According to the initial American Express Platinum Concierge statement, there were extensive repairs required at the facility that took several months to take care of but were now eight (almost nine) months after it was first closed. Now we know why. New outposts are slated to open in New York's LaGuardia, London's Heathrow and Washington D.C.'s Reagan National airports in the coming months. After being closed for much of the last two years, the Los Angeles (LAX) Centurion Lounge has finally reopened its doors to travelers. And, I would offer that the design is that of a traditional, standard issue, one each airport lounge that we were used to seeing. Review: Amex Centurion Lounge Los Angeles (LAX) that was allowing jet fumes into the lounge. There are also some cool semi-private desks along the hall in this area. We were told that the closure was due to building repairs, though understandably thats a bit vague, especially when were talking about a brand new lounge, and when you consider that other lounges in the terminal are open. Another fail for the Amex paperweight in my wallet. LOL! Its self-serve food station is perfect for breakfast or snack time, while the lounge bar serves all sorts of drinks. TBIT. Reader Email: What Is Going On With The American Express Centurion Lounge @ LAX? Our free daily newsletter sends you the latest information on hotel and airline programs. The lounge remained closed as the calendar flipped to 2022 and stayed that way . The Guide to Priority Pass Lounges at LAX - NerdWallet The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs related to the HVAC system at the facility which began in June of last year due to jet fumes getting into the lounge. It was so jam packed we were lucky to find seats at that conference table. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. All told, the one-heralded Los Angeles Centurion Lounge has run at full strength for a grand total of 13 days since it opened in early March 2020. Its actually located between the international arrivals and immigration area, and the international baggage claim area. 4. Airline lounges in the other terminals are open. Since there is no timeline for when the Centurion lounge will open again it might be best to consider this ahead of time and make other arrangements or arrive as late as possible for your flight. San Diego traveler here. Having flown through TBIT numerous times over the past 2+ years, here's the saga of the LAX Centurion Lounge: We covered the LAX Centurion Lounge quite a few times now: Unbelievable: American Express Centurion Lounge At LAX Is Now Closed For Eight Months, Since June 2021. American Express has applied to the airport authority to provide them with another space to lease so they can provide cardmembers with a temporary lounge experience. Hawaiian has flights to OGG and HNL. Reader Question: Hertz Presidents Circle Through The Amex Platinum Card, How To Apply The Benefits? - Mid-June 2021: Literally the SAME WEEK as the County allowed indoor dining, the mysterious "building repairs" language appeared, and even grab & go food service ceased. It's not just the lack of natural light, it's the relatively small spaces, some of which have low ceilings.and then there is is the overcrowding issue. However, as far as catering and beverages, I don't think we're comparing apples to apples, the domestic lounges you are referring to (Admirals, SkyClub) do not offer anywhere near the variety and quality of food that is offered in Centurion lounges. Los Angeles International - The Centurion Lounge This says a lot about this company and its ethos. Its anyones guess when this location will reopen given the strict coronavirus measures in the region. Theyre superior to domestic airline lounges, which has made them so popular, to the point that theyre consistently really crowded. To call their bulked up spritz concoction Venetian is criminal. Check here before booking an award fare. Reader Question: Hertz Presidents Circle Through The Amex Platinum Card, How To Apply The Benefits? Membership Rewards (US) to Hilton Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. Always amazed at the arrogance of celeb chefs that believe their special signature touches improve the original product. Gunnar is a reporter and flight deal analyst at Thrifty Traveler who joined the team in July 2021. Both were serving chicken dishes at the time, so it was easy to compare the quality of ingredients and the care of the preparation (much higher at AMEX). The Centurion Lounge at Los Angeles International Airport is located in Tom Bradley International Terminal (TBIT). I did end up at the Star Alliance Lounge for 20 minutes instead: The First Class section of the Star Alliance Lounge was nice enough though the catering was absolutely disappointing and the Tom Bradley Terminal appeared like a ghost town in the height of the pandemic. If theyre looking for alternative space, the Etihad lounge is closed and there are several new lounge spaces in the new concourse. relief. I wouldn't exactly describe the Centurion Lounges as "excellent.". It was so jam packed we were lucky to find seats at that conference table. The Amex lounges are small, that's my foremost complaint, they get crowded quickly and feel cramped. The tables in this area were mostly marked as being reserved (presumably for Centurion cardmembers). Breakfast: avocado toast, uovo in purgatorio, croissant bread pudding, puffed French toast. Check here before booking an award fare. Then, they suddenly closed with a vague reference to 'Construction'. The in-lounge Exhale Spa will remain closed due to continued building maintenance and construction work. Unexpected touches like a locally-inspired menu and soothing spa services meet productive workspaces with high-speed Wi-Fi. Compare the cost in points or miles to cash, and see which option is best. During my time at Los Angeles International Airport (LAX), I had the chance to check out the Amex Centurion Lounge. I'm flying out of LAX in a week. They're up to 15 locations and counting, adding new outposts in New York City (JFK), Denver (DEN), and even London-Heathrow (LHR) within the last two years. Horrible lack of natural light, weird layout, absolutely rammed in the main section with only the hightop seats, uninspiring food for an evening meal. Head towards the Great Hall. This application was noted in the minutes and on respective procurement forms related to a meeting that took place on April 14th and finally some real information is coming forward of whats really going on at LAX. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Theres no denying that this is all costing Amex quite a bit of money Amex is still making the lease payment, and the company is also paying for all of the repairs. Our free daily newsletter sends you the latest information on hotel and airline programs. American Express Membership Rewards has made yet another points transfer promotion available to their U.S. based members, offering a 25% Today we have a Reader Question about the Hertz Presidents Circle membership conferred through the benefits portfolio of the American American Express and its Membership Rewards program conversion partners often run promotions to incentivize transfers. However, for me the single most important amenity in an airport lounge is that its a calm and quiet place to hang out. The new temp space is rented until September 30, 2022 so that means itll take at least this long until the Centurion Lounge is reopened (if not later). Terms apply to the offers listed on this page. The only way past the boxed food was to ask and be escorted to the restrooms. At what concentration? I cant help but think of all the negative and entitled comments from people who, without any facts, accused AMEX of being cheap, complaining obnoxiously, that AMEX was trying to save money and just cheap for not opening the lounge. They still will offer a grab and go chicken wrap if you request it at the entrance and leave but its an actual lounge with a bar, barista espresso drinks, and a real buffet with both hot and cold food with dishware not paper or plastic. These chair massages will be offered on a first-come, first-serve basis between 8 a.m. and 4 p.m. Related: First look: The brand-new Amex Centurion Lounge at LAX. As a matter of fact, 10PM-12AM is rush hour in the terminal, and the lounge is closed for all of those flights. The Los Angeles lounge reopened in November, but only with limited services. The recently reopened American Express Centurion Lounge is located in the Tom Bradley International Terminal at LAX. It's been closed for a very long time now. @GroeneMichel if you read the attached filing, it very clearly says Amex is paying for the cost of the repairs. And still, there's no clear timeline for when it will reopen. Up until a few days ago, the New York LaGuardia Centurion Lounge was the only US lounge that was still closed (it's going to be reopened in a larger space in LaGuardia's new Terminal B) but now the lounge in Los Angeles has been closed too. Meanwhile, the issuer continues to build out its network of premium lounges, with new and expanded outposts planned in Seattle-Tacoma International Airport (SEA), San Francisco International Airport (SFO), Newark Liberty International Airport (EWR), Hartsfield-Jackson Atlanta International Airport (ATL) and Ronald Reagan Washington National Airport (DCA). Delta operates from this terminal. 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