Prepare for Construction | Comcast Business Vast and varied growth opportunities with the tools and support you need. . The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. Your services will be interrupted during these updates. . =afd(q :g_Sf`o8Oi~iY:. If no plant is in place you will have to wait until it is built. However I haven't received the cal I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. We had our electrician install conduits between the poles. 301 Comcast Construction jobs in United States (6 new) - LinkedIn 0000203341 00000 n 0000007636 00000 n Were enhancing the network in your area to bring you the best experience possible. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. Thank you so much for reaching out to us here on our Community Forums platform. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. Our team of experts work with you to help choose the right plan and provide on-going support. 0000203368 00000 n I have a mans number in construction that said he would take care of it. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. I do not know what to do. All I want is internet and home phone - there's a box in front of my house. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. 130.9 mi Comcast Service Center. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Is there a way to contact Comcast construction Division directly? I've had the same issue for nearly a month now. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. The work is done by a contractor Comcast hires. register their mobile number in My Account. I hope you are having an amazing day! Instead of having overhead cables across our backyard, we are burying all of the lines. I've talked to people in the actual construction department maybe 5 times. and our I hope you are having an amazing day! To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. Let's get started by having you send us a direct message so we can help. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division. Is there a number to call? Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Internet Products Overview. Dec 2020 - Sep 202110 months. 0000202381 00000 n WHAT WILL HAPPEN TO MY BUSINESS SERVICES? [h 07@AAPE:yX001H2d76H9/PZcKFF^ He has quit taking my calls. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. Can you send us a direct message? Worst part is Comcast is the only thing available where we are. Thanks to whoever suggested Telling them you're taking down their service lines. Were enhancing this network over time and location-by-location, which briefly disrupts your services. .it isn't easy to contact them even when part of your job directly deals with them. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. Replace or Install Underground Wiring or Cable Lines - Xfinity It's an absolute joke how terrible Comast service is. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. 0000006653 00000 n It "didn't understand" so it said to hit zero to talk to a rep. Did just that. He has quit taking my calls. hb```l^@(a4(,s3mY My service was installed in January 2021 which was 4 months ago. PECO did their job but it has been impossible to get xfinity to come out. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. So far, I've been able to track down the number for the AT&T engineering department. Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. - Oversee Coax and Fiber build to Residential and Commerical buildings. Hi, gangelo88. My husband runs a small business and we're really losing out. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. Now were getting ready for whats next our next-generation network thats faster than ever. Comcast Reports 1st Quarter 2023 Results - Yahoo Finance Instead of having overhead cables across our backyard, we are burying all of the lines. I am in need of a contact for the new construction survey division. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. Thank you! Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Not available in all areas. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. 0000003459 00000 n 0000002692 00000 n I told them get me connected then we'll wory about pricing at this point. They've been tough to track down and I keep running into dead ends. This way were able to help your business do more and connect more. 0000002370 00000 n I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? trailer 0000003912 00000 n Each time the tech arrives to find no work has been done. We can help with both the service issues and the exposed cable. Is there a way to contact Comcast construction Division directly? 0000009955 00000 n 198 0 obj <> endobj We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. If nothing else I need to know how to get out of my contract. 198 41 How do you not have internal numbers to contact another internal department? These partnerships have proven to be key to the success of our Supplier Diversity program. 0000002852 00000 n Pittsburgh, PA 15235. 0000000016 00000 n Comcast Service Center. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. I have been trying to get service for over a month now. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. My cable has to be run in the air. All users should have access. Washington, PA 15301. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. Comcast Announces XFinity 10G Network Coming to Homes and Businesses Sorry about that. 0000003003 00000 n Need to contact the comcast construction team, please help! "We delivered strong first quarter results as our . My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. Gig Speed Network. I appreciate you taking the time to reach out to us here on the forums. Let your business or community stand tall with a custom network infrastructure. Comcast. If available, they will appear as. Yeah sounds like similar situation. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. I have had this identical scenario happen 4 times now. Hello! I appreciate you taking the time to reach out to us here on the forums. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. Charles Key - Director Of Construction - Comcast | LinkedIn DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping . 0000107620 00000 n Pittsburgh, PA 15236. Since you have already sent a PM, I will continue to assist you through there. Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. Once completed, this new interchange will be a game changer. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. PDF Construction Meeting Minutes Date: April 3, 2023 City Projects 0000003610 00000 n Grasshopper is a cloud-based, virtual phone system for small businesses. That seemed to be really effective. It's an absolute joke how terrible Comast service is. My service was installed in January 2021 which was 4 months ago. Please help. We've received a quote of over $13,000 to construct cable to our home. 0000004309 00000 n If you ever find the secret sauce please share with me. We are having exactly the same problem. Privacy Policy. You would not have service until the line is buried and then an install tech comes back. Ive never seen a company treat PAYING CUSTOMERS like this. Is there a number to call? We are having exactly the same problem. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. @user_1eb5a5 Hmm. I have been trying to get service for over a month now. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. I've done that way of contacting you and it's gone nowhere. To do so, click on the chat icon located at the top right of this forums page. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. Nurturing Diverse Subcontractors You can still watch on the Xfinity Stream app while connected to a mobile network. startxref Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. I would like to see what we can do for you. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? The cable runs across my neighbors property. Contact Information - Comcast Wow! Chat with Xfinity Get 24/7 help with any questions you have. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Comcast: someone below provded me with this number.. 1-800-XFINITY. Is there a way to contact Comcast construction Division directly How do you get service?! @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. 123.5 mi Comcast Service Center. The project is in Gresham, Oregon and there is service in the area. PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. I have a mans number in construction that said he would take care of it. I don't know what else to do. 0000012032 00000 n Their BuildZoom score of 91 ranks in the top 37% of 167,179 Michigan licensed contractors. 0000003762 00000 n Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. 0000003309 00000 n Things like this can take some time, as every area is unique. Construction Specialist. Greetings, @l8867vette! Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. I do not know what to do. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Xfinity Planned Outages - Next Generation Network Construction Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. I want to look further into this and get you some answers, we thank you for your interest in our services! @ComcastMichael can you please reach out to me as well. All I want is internet and home phone - there's a box in front of my house. Today's top 301 Comcast Construction jobs in United States. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. I cannot tell you how many times we have called customer service to no avail. Worst part is Comcast is the only thing available where we are. I told them get me connected then we'll wory about pricing at this point. You can visit the, We recommend restarting your gateway once service has been restored. Internet Speed Test. We can help with both the service issues and the exposed cable. Good morning, gangelo88. I've contacted Comcast 3 weeks ago to get this started with ZERO help. To do so, click on the chat icon located at the top right of this forums page. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Below, youll find options for residential and commercial spaces. Comcast Construction - $13,000+ Official Response. %PDF-1.5 % Ethernet Dedicated Internet. I apologize to hear of the issues you keep running into when trying to get this tap installed. 0 @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Hicatlusainc. 0000002534 00000 n Store Locator Status Center It's been 2 months and I still have nothing. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. 0000012164 00000 n Jan 2009 - Dec 20124 years. 0000005518 00000 n Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Cable: I've wised up. I am so sorry to hear that you are still waiting for confirmation of serviceability. If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. Angelica Salinas - Construction Coordinator - Comcast | LinkedIn Internet Help & Support. Hey there, @user_a0f167. 0000014297 00000 n We can help with both the service issues and the exposed cable. Construction projects near Marysville to mess with traffic until 2025 So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. Sorry to hear about the trouble. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. Greetings, @l8867vette! In a crowded market, every detail counts especially when deciding where to live or set up a business. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. I cannot tell you how many times we have called customer service to no avail. 0000001622 00000 n If you ever find the secret sauce please share with me. I would like to see what we can do for you. Sounds just like what I'm dealing with. Connectivity and managing Your Comcast Business network. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". 0000010977 00000 n Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. user_285696 Hey there! Carroll County Government | Carroll County, Maryland In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. 0000004361 00000 n Let me know. Download construction standards to get started. 0000203180 00000 n .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. I would really appreciate any input. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Our highly experienced team will help you select the best services for your property. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Got frustrated with the robot on the other end and started mashing zero. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. 0000003156 00000 n This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. @ComcastMichael can you please reach out to me as well. @user_1eb5a5 Hmm. @ComcastJodie I do not have a chat option. Our Suppliers and Partners - Comcast Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Hi kjyoung and welcome to the forums! Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. I have had this identical scenario happen 4 times now. Its so ridiculous. The last time we checked, a license was not required for in Southfield. Never showed up: How do I contact Comcast Construction? What You'll Find at Comcast. I'll try and get a number and post it if they give me one. Please take a look at these additional steps, it should help clarify the process. We'll be there to help. Engineering Department 120 K Street, Third Floor Lake Worth, FL 33460 Attn: (561) 357-6400 Office (561) 964-3499 FAX Mr. P. Eddie Herron, Manager OSP Planning & Engineering Design AT&T Utility Coordinator PH3103@att.com (561) 540-9262 Direct (561) 964-3499 FAX We will take a look at the situation with your new place to see what the hold-up is. Site Map | Comcast Business <]/Prev 295588/XRefStm 1442>> I just did, now can someone finally help me? I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. . We can help with both the service issues and the exposed cable. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Get in touch with a Comcast specialist. They ran a cable above ground for 400 ft. My service is terrible. "When we have the new ramps open, people are going to be able to get off and go right onto State Avenue, or they're going to be . Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. If anyone knows how to get in contact with Comcast or WOW! Give commercial spaces a cutting edge A high-speed, high-performance network designed for business My husband runs a small business and we're really losing out. Why do I have to start a new chat, why can't you help me? Diverse suppliers bring value to our company, not just through their offerings, but also by creating opportunities for economic growth in our communities. I want the service but something has to be done. - Construct estimates for all Multi . I've had the same issue for nearly a month now. I responded to your private message, Please send a response there. Restrictions apply. I was home ALL DAY. All they can do is reschedule. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help.
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