CRUISE NEWS! PRINCESS EZAIR WARNING EARLY TICKETING IS - YouTube I'm not sure whats up with Princess these days. Had booked a 3 hour nonstop thru EZair that AA cancelled and AA rebooked me on a 10hr 2 stops with plane changes. When they finally answer the phone the rep will then play "telephone" with you going back and forth and taking way too long to fix a simple problem. You have to figure out who is responsible as this is so vague. I would love some advice and for someone to tell me this will all be ok!! I do not believe you can contact Princess EZAir directly. Here are 3 reasons not to book cruise line air. Nice 1 stop get home before midnight flights. And we love Air Canada. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Thanks for posting those numbers. Princess EZair - Flights for Your Cruise - Princess Cruises The Easy Way to Book Flights for Your Cruise Enjoy customized suggestions based on when and where you sail, low prices with flexible fares and the reassurance that we'll get you to the ship. No fee until 45 days prior to departure. Go into your booking. They will put you on hold while they call the EZ Air folks. Fees apply within 45 days. Powered by Invision Community. Air charges are fully refundable until 45 days prior to departure. Until - suddenly - the original flight route was back. Air Travel - Princess Cruises Its called In Route Assistance. PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! This is a dedicated phone number, not the Princess contract number. I suspect that a lot of what @CineGraphicsays could very well be the case. Fees apply within 45 days. You will also lose any seat selections you originally made in both directions, even if the flight to Southampton is the same. I believe if you booked your cruise in US dollars, the EZAir fares will also be priced in US dollars. My guess is that Delta changed the times and thats what you were seeing before the ezair department even had a chance to change flights for you. Then after pushing her further she said to call the main Princess number. Click here to reload the page in order to enable certain features. Log in to view and manage all your bookings Log In If you would like to create an account, register here. CruiseHealth FAQ. Within Australia, use 13 24 88. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. Air charges are non-refundable (e.g. It has worked for me 100% of the time. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. Their entire suggestion was to try to find a flight from SFO to Heathrow and if worse came to worse I would wind up joining in Cobh(that means that I would spend a fewdays in London which would have been OK but I would have missed Saint Peter Port. EZ Air Phone Number - Princess Cruises - Cruise Critic Community We will now be paying for a flight we will not be. And I really wanted to get to Guernsey.). I just discovered this isnt Princess fault. Go to flights then "Add / Modify Booking'". Very important to have ifneeded using EZ Air. Travel Tips 13.5K subscribers We are onboard the Regal. You may call us toll-free at 800-545-0008. . Im glad that this ended up working out for you! Flights changed with Princess EZ Air - Princess Cruises - Cruise Critic Two weeks ago I had a flight on AA changed 48hrs before the flight. This definitely sounds like it could all be attributable to Delta scheduling. Question - should I care that Princess hasnt notify me? If youre ticketed and paid, this is all on the operating airline. Perseverance pays off! By #1. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. Have a plan for another Delta flight that will work, or one on another carrier since the delay is presumably greater than four hours. . I demanded a supervisor and am still holding. Because one way of the flight was changed, they ended up canceling both of them before my TA got new flights rebooked. Ive tried it; thats why I was hoping someone had a direct number. You can do it online. Rest easy that you'll make your cruise if flights are delayed or canceled on the day of travel and get home if you miss flights because of your cruise or transfer. I waited a couple of days to see if the error would resolve itself and then when it didn't I used chat again on the Princess website. I just talked to Princess & verified those numbers. Anyone else been through this - what should I expect that Princess will do? Air Travel - Princess Cruises They were probably busy making corrections for people leaving in the next two days, hence your long wait time. So after reading your post, I decided to go for it and got on chat with Delta. Thank you very much. ? Our new Princess Plane Sailing program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: Once you experience a cruise vacation with Princess, youll realize that there is no better way to explore legendary destinations around the world. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. . You will pay for Flexible EZAir flights at final payment date, but if you book flexible fare still have option to cancel up to 45 day rule of flight or cruise whichever is sooner. If the flight is more than 24 hours away then you will most likely be rebooked by the airline or EZAir, last minute cancellations or emergencies you are provided an enroute delay number to call in your travel documents/travel Summary. You may call us toll-free at 800-545-0008. On occasion they have made drastic changes such as this against one of my reservationsbut I guess I've been lucky and I've always been able to make adjustments through their medallion support line. I imagine they have access to that kind of info. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. After 3 hours on the phone with AA finally got a flight a day early that was workable. So it appears to be resolved but not without considerable effort, time and refusal to be put off by the first four people we spoke to. EZ Air not so easy. - Princess Cruises - Cruise Critic Community I waited a few weeks to see if it had changed on the Princess website but when it hadn't changed a couple weeks later I used chat. Contact Us - Princess Cruises Contact Us Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? By Fees apply within 54 days, Cancellation fees may be up to the full value of the ticket, Same date as cruise final payment date. #3. On a recent cruise I booked Delta with ez-air and Delta made 4 flight changes in a 3 month period the last 51 days before departure. 19952023, The Independent Traveler, Inc. To learn more, see your travel agent or call 0344 338 8663. Click here to reload the page in order to enable certain features. no cash back). Plus, you'll find a host of other exciting benefits: The new Princess Plane Sailing program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. Login : Cruise Personalizer : Princess Cruises eZAir: Service Information - Princess Cruises To learn more, see your travel agent or call 0344 338 8663. Phone number to dial 800-774-6237. In our case, Princess hasnt updated there flight schedule with the airline schedule. Princess Cruises - eZAir Holland America Line - Flight Ease Cunard Line - CompleteAir Designed for the modern traveler, these flight programs provide cruisers access to real time airfares with your choice of airlines and flights any time from 330 days up to 4 days prior to sailing. I'm not sure whats up with Princess these days. no cash back). 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. By Call-back available YES. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. EZAir eventually rebooked me(first I had 4 hours waiting on hold with Delta )onflight to Bermuda to catch the ship, was given option get to Bermuda 2 days early and pay for hotel myself since I did not have travel insurance or fly laterto catch ship day it is to arrive Bermuda to save on hotel. Cancellations will incur a 100% cancellation fee.. Air payment is due on the date of the final cruise payment not at the time of air booking. Should I be buying my own air at this point? It seems as though Princess has no say or control over EZAir. 24844 Avenue Rockefeller, Valencia, CA 91355-3467. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Plus, you'll find a host of other exciting benefits: And sure enough the times have changed and we are now scheduled to arrive 3 hours after the ship leaves!!! #cruiserestart #cruiseupdates #letscruise #medallionclassapp #cruiselife #welcomebackprincess #cruisecritic #cruiseship Does anyone have the phone number for EZ air, should you need to contact them while your traveling in case you need their help. Our flights for our May cruise changed on the United website in February. That's a mess. They were able to make it work. I did talk to them when 700 flights were canceled by One World due to a staff scheduling error. They are both correct. Fees apply within 54 days. This past Monday I finally got the notice, almost two months after the change was made by United. Access fares lower than most public prices. This special number is operational only in the United States and Canada. Since often posts are about problems with services I thought I would post about when it worked well. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. I clicked the modify option to see if it was ticketed. Flights That Fit Your Cruise Get personalized suggestions based on when and where you sail. Polar Online | Help | Sailing Search Once you have clicked the Princess EZair . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Kudos to your wife for not giving up and making them actually do their job. See for yourself! Access Your Booking Without Registering Access your cruise without logging on Required First Name Last Name * Date of Birth Booking Number Manage Booking Already Registered? In the case of a flight cancellation, it depends on how close to flight date the cancellation occurs. Guests who book air travel through Princess Cruises will be automatically enrolled in the Princess Late Arrival Protection program. By We booked EZair as we got in on the free gratuities and free air deal. What's interesting is that during this time you're not able to modify the flights yourself even when you are outside the 45 day window. I have never been able to call them directly. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step on board. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Something happened to me . Princess Cruises | Better Business Bureau Profile Princess has no control over seat assignments, and any changes are at the discretion of the airline. Was not going to get to FLL to embark. Luckily I check with the airline app for the latest flight time. Not that unusual especially now. Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. Powered by Invision Community. Princess Cruise Line Phone Number | Call Now & Skip the Wait - GetHuman Does anyone know the number for EZ Air that you call if you have any problems? From 330 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. 0. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. And this is through the enroute number, the one that's supposed to help if my flight is delayed or canceled or I miss a connection. By I went to the Delta site to check to see if I could get better seats (DH and I were not sitting together and would like to be). Well my thanks to my wife absolutely refusing to be shuffled aside by Princess and assertively insisting in speaking with someone who could address the situation finally got through to someone in their actual air booking department. If, on the day of travel, guests miss or will miss their original port of embarkation due to airline delay or an airline service disruption, such as flight cancelation or flight re-routes, Princess will work with the airlines to find a reasonable alternative to provide flights to the next appropriate port at no additional air cost to the guest. We are dealing with the same thing with a Delta flight on May 29. Contact Us - Princess Cruises Outside of the United States and Canada you may reach us at 661-284-4410.. By Plus, you'll find a host of other exciting benefits: The new Princess EZair Program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. I flew early to wait for the ship. Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). Announcing Our 2023 Cruisers' Choice Award Winners! Princess EZair (For North America Only) On select voyages Princess EZair will be the only way to book cruiseline air. Im not one to wait around so I used the confirmation number to look up our flights on Delta. "Upon learning your new flight arrangements, we ask that you immediately contact Princess with your new flight information for our records. Then search the flights and if you find the combination you are looking for,you will see the option to select it which in turn will cancel your originally chosen flights. Of course that's the regular Princess number and they won't let you speak with EZ Air. Future Cruise Credits (FCC) Travel Documents. no cash back). This is just what I needed. EZ Air Phone Number - Princess Cruises - Cruise Critic Community The confirmation number that we were given doesn't work any more. I have never been able to call them directly. Years in Business: 64. Business Started: 4/7/1959. Air payment is due on the date of the final cruise payment not at the time of air booking. Ezair phone number - Princess Cruises - Cruise Critic Community Maybe someone out there has a direct number. 1No charge penalty until 45 days prior to departure for Flexible fares only. I wish I had something helpful, but all I have is a lot of sympathy and hope that they'll take care of you can sort it all out. Best time to dial 2pm. From 320 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. Does anyone have a direct number for ezair? A week later it's til hasn't changed so I called united. Paid with final balance, Immediately at time of air booking with credit card, Peace of mind that your cruise holiday package is covered and in the event of disruption we will work to assist you, No fee up to 54 days prior to departure, guests will only pay for additional flight costs. We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. You can't use travel points to purchase your flights. Its called In Route Assistance. So I booked a plane ticket through EZAir and the airline change the flight time (which I know through the airline app) however, Princess has not updated there flight time on there website. princess ez air--contact info - Princess Cruises - Cruise Critic Community Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, youve always chosen Princess Cruises for its service and dedication. Last minute emergency is what? Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. 1k. trbarton, December 30, 2016 in Princess Cruises. And I really wanted to get to Guernsey.). Business Incorporated: 4/7/1959. You can book EZAir flights yourself and have 24 hours from booking to cancel even restricted fares. You should always check with the airline directly for any changes. Contact Us: Princess Cruises I had to check to make sure I hadnt posted this in my sleep! Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. I want to change my return flight, but cant figure out how to do it online( I want to keep our flight to Southampton). It took EzAir a couple of days to say there was a itinerary change. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. To learn more, contact us or see your Travel Advisor. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. This is what travel insurance is for. They are both correct. Tips on EzAir? - Princess Cruises - Cruise Critic Community Our En Route Desk provides 24/7 support to ensure your air travel is as worry-free as your cruise. Click here to reload the page in order to enable certain features. Princess Cruises: FAQ: Keeping in Touch On Board Your Cruise Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. Click here to reload the page in order to enable certain features. The numbers are also listed on your boarding pass. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. EZAir is impossible to contact directly and 3 calls to Princess did not help. They will put you on hold while they call the EZ Air folks. That being saidI wish there was a better way to get hold of the EZAir people. Contact Us: Princess Cruises Contact Us Customer Support and Information Live Support & Info Bookings and general support Australia: 132488or 1300 551 853 Bookings and general support New Zealand: 0800 780 717 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Announcing Our 2023 Cruisers' Choice Award Winners! You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). Yes, to change one way you have to change both. I fly almost 100% Delta. Powered by Invision Community. Plus, book flights now with no amount due until cruise final payment. October 10, 2009. It also offers Late Arrival Protection something not offered by other major air booking websites. Powered by Invision Community. Oddly the YVR to CMH flight showed as sold out even though each leg had seats available. tillys mom, May 5, 2019 in Princess Cruises. Get personalizedsuggestions based on when and where you sail. Air2Sea / Flights by Celebrity vs Princess EZAir -- It's not even a Location of This Business. Department you're calling Customer Service. Restricted fares are non-refundable and must be paid in full at the time of booking. Very important to have if needed using EZ Air. Three phone calls and nearly 4 hours invested and our entire party is rebooked on Air Canada with appropriate flight times. We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. They are both correct. princess was no help the princess app still had the old flight on it.I called united and they got it changed for me. That's right -- if you want to fly with someone booked in another cabin that is already linked on your cruise reservation (like, y'know, your kids) you must first book your own flight and make note of the flight booking number. Our nice, easy 1:00 pm same day flight eventually morphed into a 3-stop nightmare. There *used* to be a direct line you could callbut I think that was maybe 5 years ago. It definitely has not been ticketed and I will probably try one more time to contact them before I turn it over to our TA to resolve. They were of absolutely no help. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. Arriving the day before takes a lot of the stress away and we don't need to worry about weather or equipment trouble diverting out flights. Announcing Our 2023 Cruisers' Choice Award Winners! These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, you've always chosen Princess Cruises for its service and dedication as The Consummate Host. Announcing Our 2023 Cruisers' Choice Award Winners! This is a dedicated phone number, not the Princess contract number. I just ticketed yesterday, got my seats, and ready to go. So far they have been changed (by Delta) to departing at 6am (on day of disembarkation, had to call and get that fixed), then to 7pm, and now recently 5pm. Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. It has been like this for the last month now. healthworker, January 26, 2020 in Princess Cruises. EZ Air Phone Number - Princess Cruises - Cruise Critic Community Lobstermobster, April 22, 2022 in Princess Cruises. Do I have to change both? Customer Service Email - Princess Cruises - Cruise Critic Community Call delta. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. Tom AF-1 12.4k March 4, 2007 Cincinnati. They were of absolutely no help. Plus, you'll find a host of other exciting benefits: Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The fault is with the airline not informing others of there updated schedule. Option #2: Search by Phone Number . Payment is due immediately upon time of air booking. EZAir used to be easy and reliable. 3,000+ Club. Crew Appreciation. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. Ezair phone number - Princess Cruises - Cruise Critic Community But Delta never told me, I found out myself after their latest ridiculous flight change. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. Restricted fares become non refundable after 24 hours of booking no matter how far out you are booking. Restricted. I tell you how it works and why it is a great servic. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. I check other private website for air flights and they are the same as Princess schedule. Posted July 10, 2013. trbarton, January 21, 2019 in Princess Cruises. If you leave next Monday then your flight should be ticketed. What a concept, customer service actually doing their job! Princess EZ Air | WHAT TO DO IF YOUR FLIGHT IS CANCELED | Princess 1-800-774-6237. It's called In Route Assistance.. We had our flights booked to a time that was not allowable for the cruiselines and my travel agent was very instrumental in getting the flights fixed for the original price we booked. Book flights, excursions, spa appointments, and more! It was their schedule change that caused your issue. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand California & Pacific Coast Call center hours 24 hours, 7 days. I did not find out till I arrived for the red eye flight about 10:30pm,Calling the enroute delay desk number was routed to Australia. RDC1 4.4k December 20, 2010 #3 Posted April 28, 2017 Murray said: Does anyone have an email address for. The flight was changed a week ago thur.princess said they couldn't help until it showed on their site. 6 Best Reasons to Book Cruise Line Air (and 3 Reasons Not To) Have you tried calling the airline directly? Gosh! Navigate phone maze to a human Press 2 then 3.
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