The hospital had not told the family about problems with Nunn's care before a whistleblower sent them a letter. Members of other unions, including Unison and the . Outram said Childerhouse should have listened to Mills concerns and raised them with executives herself. We found that the provider had systems in place to monitor the condition and safety of the premises. Dr Jenny Vaughan, chair of the Doctors Association, said: Directors made the decision to focus all energies on the pursuit of the whistleblower someone trying to speak up to raise the alarm. In a statement, West Suffolk NHS Foundation Trust chief executive Dr Steve Dunn said: "On behalf of the board I would like to thank both Nick and Helen for their dedication and leadership over many years. We will do our best to keep y West Suffolk Hospital is spending tens of millions of pounds making dangerous reinforced concrete planks in its main building safe. Nursing Assistant - Band 2 - Emergency Department. 0172-7788, Topics: An A&E patient forced to wait over eight hours to be treated on the first day of the crippling nursing strike has begged Rishi Sunak to 'please, please, please, please, pay your staff fairly . focussed on the Danderyd hospital. Before our inspection, we reviewed performance information about this service. But she said these concerns were dismissed by the then medical director, Nick Jenkins, and the then director of workforce and communications, Jan Bloomfield, who allowed the doctor to carry on working as he continued to self-medicate. it proceeds through to detailed descriptions of user procedures. We did this to gain the views of people who received care and treatment, people who visited the hospital or worked there. Urgent inquiry ordered into 'witch-hunt' at West Suffolk hospital Learn more about PALS To contact PALS at this hospital: phone 01284 712555 email pals@wsh.nhs.uk What patients say Latest reviews for West Suffolk Hospital. particularly as it relates to outmoded equipment and a locally developed programming language. Hancock won't talk to us, say 'bullied' doctors at his local hospital An anonymous letter sent to Warbys husband highlighted errors in her treatment. West Suffolk Hospital Main Hardwick Lane, Bury St Edmunds, Suffolk IP33 2QZ Facility Speciality: Adult Blood Tests 31 were here. The trust said it took full responsibility for the failings and apologised to the staff involved. The trust should ensure appropriate senior staffing support to promote patient safety, including midwifery support in the management of complex cases on labour ward, appropriate supervision for high dependency patients and appropriate level of supervision within outpatients. WSFT serves a predominantly rural geographical area of roughly 600 square miles with a population of around 242,000. Successful management of diabetic ketoacidosis: an innovative protocol [4] The Marquess of Bristol, whose former home was Ickworth House near Bury St Edmunds, opened a new Friends of the Hospital shop in June 2013. Health Secretary 'thrilled' about new West Suffolk hospital Let's make care better together. It therefore seemed an appropriate site for study for one charged with responsibility for developing computerized hospital information systems. [12] A whistleblower alleges a doctor involved in Nunn's care had previously endangered patients by injecting himself with drugs while on duty. The Library and Information Centre is part of the ELMS confederation, which means that you can search our catalogue and those of 22 other . HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. But he asked the coroner to seek expertise from an independent witness, because all the witnesses called to the inquest so far worked, or had worked, at WSH. Originating in the 11th century, it was rebuilt in the 12th and 16th centuries as a parish church . A&E patient begs Rishi Sunak to 'pay staff fairly' after 8-hour wait Published Ahead of the upcoming Bank Holiday strike, Steve Barclay took the Royal College of Nursing union into a high court showdown to call off the May 2 portion of their 48-hour strike. Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. Jon Warby says letter sent after wifes death also contained claims about second patient. Enabling West Suffolk hospital and community colleagues to use the right knowledge, at the right time, in the right place, we can get you to high-quality, credible information, fast. Scathing NHS report finds search for author of critical letter was extremely ill judged. An NHS boss whose executive team sought fingerprint samples as it hunted a hospital whistle-blower is still being paid months after quitting his job. Helen Edgar, 41, from Stowmarket, attended the West. The service was frequently short staffed and had to rely on calling in staff from other areas to cover the labour suite and maternity ward. Officers were called to the 3300 block of East Princess Anne Road around 4:50 a.m., according to a tweet from Norfolk Police Saturday morning. Departments and services - West Suffolk Hospital - NHS The CQC's specific areas of concern comprised the hospital's culture, organisational responsiveness, and maternity services.[15]. 11 April 2014. The NHS trust that runs the hospital in Bury St Edmunds thanked both of them for their "dedication and leadership". You may search our catalogue and those of other health libraries within the East of England via our Open Public Access Catalogue (OPAC). The service was being provided safely as staff we spoke with knew the procedures relating to MCA and we saw evidence in documentation that appropriate procedures were followed when people did not have capacity to make significant decisions. We carried out this comprehensive inspection as part of our regular inspection programme. Bosses at West Suffolk hospital criticised over 'intimidating' hunt for Bury St Edmunds, 01284 713112. At this inspection we found that the service was well-led as the provider had improved training arrangements, effectively raised staff awareness about consent and MCA, and there was evidence in people's care records that consent and capacity had been appropriately managed. If you, or someone you know in West Suffolk are struggling financially at this time, there is support and advice out there that can help. It is open 24/7 with ID card access. Jon Warby, a former police officer, said the letter knocked me sideways when it arrived two months after his wife, Susan, had died aged 57 after an operation for a perforated bowel at West Suffolk hospital (WSH) in 2018. Copyright 2023 West Suffolk NHS Foundation Trust. Processes for identifying, recording, escalating and managing risks across the organisation were not always fully effective or undertaken in a timely manner. All Providers Accepting New Patients Video Visit . Staff awareness and understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards was not consistent. Free access to all WSFT staff, staff of WSFT partner organisations (community etc), Medical and Nursing students and Libraries in the SEEDS scheme. Two consultant pediatricians learnt hypnosis to reduce the need for sedation in children requiring MRI or CT scanning. Hinchingbrooke Hospital, which is of similar design, has. 540 talking about this. However, documentation of recorded actions was not consistent but this did not impact on the care of patients. 377 384 385 753 Breeze 1 M22. Seven hospitals take action over building safety concerns [3] It was extended in 1861 and balconies were added in 1908. ", Find BBC News: East of England on Facebook, Instagram and Twitter. The East of England ambulance service, air ambulance and Suffolk Fire and Rescue crews were also in attendance. The computerization project that had started virtually 10 years previously. 13 April 2021 West Suffolk Hospital The Doctors' Association spoke of a "toxic culture" at the hospital in Bury St Edmunds By Nikki Fox & Matt Precey BBC East Two directors are due to step. [2] It became the Suffolk General Hospital in 1902 and the West Suffolk General Hospital in 1929. Staff told us that the shortages impacted their welfare and at times they didnt feel listened to. Anonymous letter prompts police inquiry into hospital death, Staff say hospital bosses misled them in hunt for whistleblower, Hospital in bullying claims did not monitor at-risk patients, Hancock won't talk to us, say 'bullied' doctors at his local hospital in Suffolk, anonymous letter had prompted an unprecedented witch-hunt, spent more than 2,500 on handwriting and fingerprint experts, Hancock failed to respond to concerns about the trusts treatment of staff. Meanwhile the health and social care secretary, Matt Hancock, who purports to champion patient safety, and in whose local hospital this is happening, has simply buried his head in the sand when approached about the matter. Language links are at the top of the page across from the title. Read our privacy and cookie policies. He declined to give details. However pockets of this still existed. A perinatal mental health midwife works in partnership with the perinatal team at the local mental health trust. CB6 1DN. Many good ideas for improvement and innovation were from the junior, ward level staff. We spoke with members of staff in all departments including nurses, ward managers, care coordinators, medical staff, porters and administration staff. Page last updated: 16/03/2023 Home > Forms > Hospitals > West Suffolk Hospital. Our rating of services stayed the same. A whistleblowing letter has been sent to inspectors and a local newspaper by maternity care staff at a hospital. A culture where alleged bullying and intimidation of senior doctors is the chosen strategy by senior managers to silence whistleblowers concerned about patient safety.. Staff training and compliance in key skills fell below trust target, specifically for medical staff. Arrangements for governance and performance management were not always effective. NHS nurses' strike for May 2 gets called off after High Court ruled We use cookies to give you the best online experience. Review its Escalation Plan and Resuscitation Status (EPARS) forms to ensure, specifically, that the Mental Capacity Act and Deprivation of Liberty Safeguards aspects are appropriate. Library Catalogue | East of England Libraries Education Centre 1st Floor. Tens of thousands of the union's health workers were balloted on the offer. Not all systems produced reliable information that supported staff to develop and improve performance. The trust should review referral to treatment times and aim to improve to ensure that surgical patients receive care within 18 weeks. Inspection Report published 13 August 2013 for West Suffolk Hospital - PDF - (opens in new window), Published Yet some of those same readers might well be among those many people who ask elsewhere why we should repeatedly "re-invent the wheel" in the computer industry. An inquest into the 57-year-old's death was opened earlier this month at Suffolk coroner's court but has been adjourned. Before the inquest was adjourned Warbys lawyer, Conor Dufficy, said the family accepted that these errors had not contributed to her death. An intent to assemble a private report became an attempt to write a public monograph when it was discovered that the leaders of the Stockholm project had aspired for some time to put their work more cohesively in the public domain. NHS Jobs - Search Results CQC rating. View Accessibility Symbols. Due to the significant concerns within the maternity service we undertook enforcement to enable the improvement of safety within the service. Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. Video, On board the worlds last surviving turntable ferry, Met Gala 2023: Stars celebrate Karl Lagerfeld, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, Serena Williams announces pregnancy at Met Gala, HSBC says 1 bank buyout boosted profit by $1.5bn. interest and detachment. Find out more about the estates work that is being undertaken at West Suffolk Hospital. We did not inspect at the other locations as they only offer outpatient services at these sites. Systems for audit and documentation records and consent were not embedded or monitored effectively. The "rapid review" into West Suffolk hospital, which Hancock had to recuse himself from because of his friendship with the boss at the trust, was ordered in January and had been due for. Sign up to KnowledgeShare for regular personalised updates of the latest evidence according to your clinical and professional interests. Any other browser may experience partial or no support. Widower 'surprised' by hospital's fingerprint hunt for whistleblower Suspended ratings are being reviewed by us and will be published soon. WSFT was awarded foundation trust status in December 2011. The former health secretary, Matt Hancock, chats to Stephen Dunn, former chief executive of West Suffolk NHS foundation trust, and the hospital's then medical director, Nick Jenkins. Car Parking Information. focussed on the Danderyd hospital. 01284 713 000. The components of the new grading comprised 'Good' for its 'effective and caring', and 'Requires improvement' for its 'responsive', 'well-led', and 'safe' categories. The provider used surveys to gather the views of people who used the service. People spoken with were all complimentary about the staff across the hospital. It is managed by the West Suffolk NHS Foundation Trust. Ward G1 - Macmillan Unit. We carried out this unannounced focused inspection to follow up on the issues we identified in our 2019 inspection. 7 November 2011, Inspection Report published 2 August 2010 for West Suffolk Hospital - PDF - (opens in new window), Published Two directors are due to step down at a hospital that asked staff for fingerprints and handwriting samples as it hunted a whistleblower. The virtual fracture team who were dedicated to ensuring diagnosis of fractures was not missed in the emergency department (ED). The service did not always minute meetings or produced minutes that lacked in detail. Senior critical care staff had developed a robust five-year service plan in collaboration with unit staff, which was further evidence of the cohesive and supportive work culture we found. Download a Map of West Suffolk Hospital. IP33 2EX, In Senior doctors at West Suffolk hospital said the trust's demand for fingerprints and handwriting typified a bullying management style. The coroner agreed to the request and adjourned the hearing. The West Suffolk Hospital is located in Bury St Edmunds and was identified by the government as one which would need investment. Specialist staff told us about the initiatives and projects to improve the service such as dementia training for all staff and improved electronic recording and planning of care. Document supply service. Last modified on Fri 24 Jan 2020 16.30 EST. 2 August 2010, In The service also had two practice development midwifes to assist maternity staff with their mandatory training and competencies and a safeguarding midwife who staff can seek safeguarding advice from. 374 Clare - Bury St Edmunds Chambers. 540 talking about this. Doctors did not realise the mistake and then treated her with insulin to bring the blood glucose levels down, despite the risk this carried of brain damage. Investigation and disciplining of possible whistleblowers is still continuing. All felt victimised, Outram noted. Overview - West Suffolk Hospital - NHS Signing up to Open Athens will allow you online access to 1000s of journals, e-books, and other resources to help you in your work and professional development. Seven hospitals take action over building safety concerns West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ 01284 713 315 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? Information governance and data protection within medical photography was not assured. Newmarket, Is climate change killing Australian wine? Most populous nation: Should India rejoice or panic? 115 structures damaged following EF-3 tornado in VB. Google Scholar, Department of Structural Chemistry, Faculty of Medicine, University of Gteborg, Gteborg, Sweden, ADB-avdelningen Fack, Stockholms Lns Landsting, Sundbyberg, Sweden, Hlso- och Sjukvrdsnmnden Fack, Stockholms Lns Landsting, Stockholm 9, Sweden, Part of the book series: Lecture Notes in Medical Informatics (LNMED, volume 2). We used the Short Observational Framework for Inspection (SOFI). In critical care, staff were encouraged and supported to undertake novel research projects, which they were able to present at national conferences as a knowledge-sharing strategy. West Suffolk Maternity | Bury St. Edmunds - Facebook Salary: 27055.00 to 32934.00 a year. Any other browser may experience partial or no support. Staff across all five services inspected treated patients with compassion, kindness, dignity and respect. She found that managers eventually whittled the number of suspects down to four, all of whom had raised concerns about the self-injecting doctor, including Mills. In emergency and life-threatening cases continue to come forward as normal or call 999. Christine Outram MBE was commissioned by NHS Improvement to carry out an independent review into the events arising from the letter and the hospital's handling of the affair. 84 jobs. We spoke with 19 people on six different wards. It is the seat of the Bishop of St Edmundsbury and Ipswich and is in Bury St Edmunds. The computerization project that had started virtually 10 years previously. The trust also offers outpatient and community services at Newmarket Community Hospital, Haverhill Health Centre, Thetford Healthy Living Centre, Stowmarket Health Centre, Sudbury Health Centre, Botesdale Health Clinic and Mildenhall Clinic. [3] The hospital received extensive publicity when Myra Hindley, the Moors murderer, died there in November 2002. Safety concerns included, but were not limited to, infection control, the timeliness of patient risk assessments, patient record keeping, recording and storing of medicines, emergency equipment checks, and mandatory training compliance rates for medical staff. 10-102 Clinical Sciences Building, University of Alberta, Edmonton, Canada, You can also search for this author in The service is provided by a team of consultant obstetricians who provide consultant presence on labour suite, supported by training grade doctors and midwives who work across the inpatient areas. Clinical leads and managers at all levels monitored the reports of any incidents such as falls or avoidable infections. All people spoken with stated that they felt the hospital was clean.
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