Police interceptor. 3.5l. Transfer shift module. c. Reconnect the VCM to IDS and then connect to the DLC. This recall affected 179,027 potential units: Ford Explorers dated from 2011-2013 and built from May 17, 2010-February 28, 2012. F250, f350, f450, f550. Therefore, replacing a steering gear under program code 15N01 will automatically close Safety Recall 14S06. After scanning the vehicle, and fully inspecting the popping noise in my steering, the second mechanic told me that it was indeed my rack and pinion, and that it would need to be repaired, he did however, inform me that this issue should not be occurring given the year of my vehicle, and that he believed I may have a class action lawsuit against Ford Canada. The 2015 Explorer worked fine but failed again one month later after spending $2400. If need any supports, contact us via: auteldirect @ outlook. The vehicle owner is responsible for making arrangements to have the work completed. CLAIMS PREPARATION AND SUBMISSION Enter claims using Direct Warranty Entry (DWE). The failure mileage was approximately 88,000. To 8/5/13. Without front park sensors. It is ridiculous that this happens over and over. The extended coverage is automatically transferred to subsequent owners. The module was reprogrammed to prevent sudden loss of steering assist while driving if a motor position sensor fault occurs. . Very concerning. Worth 1000$, Smart Box 3.0 is backed on new J2534/CANFD/DOIP, which enables you to run 14x quicker data trans and advanced OEM J2534 reprogramming for B-MW, Ben-z, F-ord, Jaguar, Land Rover, GW, Volvo, etc. For use withcompatible J2534 hardware devices. Explorer. Dated July 1, 2015 . It's not us. This loads any deleted sessions and allows you to look through them. Extensive CompatibilityAutel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. The vehicle was not repaired. No matter where you live in the US you're covered by Ford Parts Center. Sync module. Controller, Control Valve, Control Assembly, Control. C-Max. If you drive a 2011-2013 Explorer, theres a chance that youve already heard of the power steering issues or even experienced them yourself. e. Once the session is loaded, the failed process should resume automatically. Submit refunds on a separate repair line. Correct all vehicles in your new vehicle inventory before delivery. total failure of steering. The extended coverage is automatically transferred to subsequent owners. just thank god turned off I-26 to get gas. See less See more . Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Important Information for Module Programming NOTE: When programming or reprogramming a module, use the following basic checks to ensure programming completes without errors. damping susp. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Ford Motor Company reserves the right to deny coverage for related damage in cases where the vehicle owner has not had this recall performed on a timely basis. PROGRAM TERMS This safety recall involves reprogramming the Power Steering Control Module (PSCM), or replacing the steering gear if certain Diagnostic Trouble Codes (DTCs) are present, regardless of vehicle mileage or warranty start date. It can program blank ECU, adapt existed ECU, match components, reflash second-hand ECU, unlock hidden functions, etc.J2534 device ALONE can also work with P-C OE-softwares to program other cars, like Ford, GM, Honda, etc. Another incident occurred when the driver was unable to to negotiate a left-turn at an intersection and ran off the road into a shallow ditch, resulting in moderate front-end damage to the vehicle and minor injuries to the driver that did not require medical treatment. She then waited a couple of minutes and restarted, but that didn't work the wheel was still locked. C-Max. ************************************************************************************************************, Ford Motor Company Ford Customer ServiceDivision P. O. proximity sensor. OWNER NOTIFICATION MAILING SCHEDULE Owner Letters are expected to be mailed the week of July 21, 2014. The vehicle was taken to an independent mechanic where a diagnostic code reader was used to retrieve fault codes for the steering torque sensor and control module. Reprogram the PSCM using IDS version 91.03 or higher. New! F250, f350, f450, f550. Led ctrl. With front/side/rear camera. NOTE: Calibration files may be obtained at www.motorcraft.com. If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions. If not, use the session created on the date that the programming failed. Contact us and. Explorer Limited 3.5L V6. Stop sending vehicles to the dealer or calling a mobile technician. At CARiD you will find the widest choice of premium Ford Explorer Steering Valves, Relays, Sensors & Connectors from world-renowned brands. Just under the warranty. Owners may contact Ford customer service at 1-800-392-3673. 2013-19 receiver, interface #3, sync. New! Any duplicates or errors? If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special Service Support Center. All 15 crashes involved low-speed impacts with roadside objects during turning maneuvers, resulting in minor vehicle damage or no damage. NOTE: When programming or reprogramming a module, use the following basic checks to ensure programming completes without errors. The vehicle was not repaired. Disconnect the SCCM electrical connectors and position aside the harness. Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.). Ford will not, authorize the repair without a code, so not fixed after 10 days in the shop, my dealer did furnish me a car to, drive & they are trying to help me, but NO help from Ford Motor Co. My husband nearly 80, is in failing health & I am stuck. Rentals will only be reimbursed for the day the vehicle is at the dealership for part replacement. 2021 Ford F-150 Agate Black Metallic XLT Navigation / Navi / GPS, BLUETOOTH, SYNC, BLIND SPOT, Backup Camera / Rear view Camera / Backup Cam, 3RD ROW SEAT, REMOTE START, 4WD, 10-Way Power Driver & Passenger Seats, 3.55 Axle Ratio, 8 . Call Toll Free 1-844-211-6126 AllUsedParts, LLc 208 W. 19th Street Kansas City, MO 64108 If you are interested in advertising a for-profit service, contact us. 14S06 Reprogram Power Steering Control Module and Steering Gear Extended Coverage 2011-2013 Ford Explorer, 5.0L Illuminated Malfunction Indicator Lamp (MIL) With DTCs P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, And/Or P0308 2021-2022 Ford Mustang, Rough Idle 2022 Ford Mustang Shelby GT500, Soft Top Roof Snow/Sand Accumulation Inside Vehicle During A Storm 2021-2023 Ford Bronco, Illuminated MIL And/Or Powertrain Malfunction (Wrench) Indicator With Various DTCs 2021-2022 Ford Mustang Mach-E, Reverse Brake Assistance Not Available Message And DTC B1578:78 Stored In The IPMA Cannot Be Cleared 2021-2022 Ford Mustang Mach-E, Safety Recall 23S17 Left Side Wheels Lug Nut Torque Check 2023 Ford Bronco & Ranger, Safety Recall 22S48 Heavy- Duty Cooling Fan Underhood Fire 2021 Ford Expedition & Lincoln Navigator, Safety Recall 22S36 Standard Duty Cooling Fan Underhood Fire 2021 Ford Expedition & Lincoln Navigator, Soft Top Roof Headliner Detaching From Soft Top Material 2021-2023 Ford Bronco, Inoperative Or Clicking Sound From Power Folding Exterior Mirrors 2015-2023 Ford & Lincoln, Chrysler Dodge Fiat Jeep Ram Alpha Romeo Recalls, https://web.fsavinlists.dealerconnection.com, CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool, Drew Tech Mongoose Pro USB to CAN ISO9141 Interface, Autel MaxiFlash Elite Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Works with PC or Autel MS908S MS908 PRO MS908CV MK908 MK908P MS Elite, LAUNCH X431 PRO5 Elite,J2534 Reprogramming Tool with CAN/CAFD/DoIP/HD protocols,AutoAuth for FCA SGW OBD2 Scanner Diagnostic Tool,Bidirectional Scan Tool,ECU Coding,50+ Reset,OEM Full Systems Scanner, CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool, BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles, Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Multi-Protocol PassThru Interface, Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MS908CV, MK908P, MK908 Pro II and PC, Autel MaxiSYS MS908S PRO II: 2023 J2534 ECU Programming Coding Adaption, Level-Up of MS908S Pro Elite MK908P, Same Programming As MSUltra MS919 MS909, Android 10, 4G+128G, Active Test 36+ Service, FCA, Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford/Lincoln/Mercury OEM Reprogramming and Diagnostics, LAUNCH X431 PRO 5 Scan Tool: 2023 J2534 Reprogramming Tool, ECU Online Coding with 50+ Services Upgraded of X431 V+, Bi-Directional Diagnostic Scanner, with SmartBox 3.0 CANFD & DOIP, 2 Years Update, RAP2 OEM J2534 Remote Reprogramming Tool for GM / Ford / Chrysler / Toyota / Honda / Nissan / Hyundai / Kia / BMW / Mercedes, LAUNCH X431 PAD V 2023 Newest J2534 Programming Tool, ECU Online Programming&Coding, All-in-One Diagnostics Tool with 2-Year Update, Full Systems,Topology Map, Active Control, 60+ Services, CANFD/DOIP, 15L01 Warranty Guide Update 2015 Ford Mustang with 5.0L Engine, 15B13 Wheel Replacement 2013-2015 Ford Fusion, File a Vehicle Safety Complaint with NHTSA. Your location and vehicle may affect the price of Power Steering Control Module Replacement. From 07/20/18. I took it to a Ford authorized dealer as usual and they told me I have to replace the rack and pinion. Front camera view module. If the correct selection is already highlighted, you must still choose that selection before clicking the Tick mark to complete the configuration. The contact stated the power steering warning light was illuminated. I had good clear distance (thank goodness) however I was not able to complete the turn. Escape. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business. with a car that I cannot depend on in an emergency.. What is wrong with Ford, the computer is not working & the power steering is not working properly. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hasslefree. CERTAIN 2011-2013 MODEL YEAR EXPLORER VEHICLES REPROGRAM POWER STEERING CONTROL MODULE AND POWER STEERING GEAR EXTENDED COVERAGE. Shop our selection of carefully curated pre-owned vehicles and you'll be sure to go home happy. $175.20 . MKT. Violation of this requirement by a dealer could result in a civil penalty of up to $7,000 per vehicle. Ccd control module. F150. If a customers vehicle requires the replacement of the steering gear and it is necessary to order parts, Ford Motor Company will pay for one day of vehicle rental. Explorer. Enter the total amount of the rental expense under Miscellaneous Expense code Rental. If no DTC is present, dealers will reprogram the PSCM with the revised software. When will they recall this problem, when someone dies due to faulty steering? 3. When this happens, the "steering assist fault-service required" warning comes on, and the "service Advancetrac" warning comes on as well. I honestly loved my Explorer until this happened. Making the decision to repair it ourselves has only been a problem because the part is out of stock everywhere, and even dealerships are having trouble getting a hold of them. Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. The manufacturer had been informed of the failure and informed the contact that the vehicle was not under any recall. ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Attachment IV: Q&A Owner Notification Letter Recall Reimbursement Plan QUESTIONS & ASSISTANCE Special Service Support Center (Dealer Assistance Only) 1-800-325-5621 Sincerely, David J. Johnson Copyright 2019 Ford Motor Company ATTACHMENT I Page 1 of 2 DEMONSTRATION / DELIVERY HOLD Safety Recall 14S06 Supplement #3 Certain 2011-2013 Model Year Explorer Vehicles Reprogram Power Steering Control Module and Steering Gear Extended Coverage OASIS ACTIVATED? Police Interceptor Sedan. MKT. Headlamp leveling module. See this on the steering gear; 2011 - 2018 Explorer Power Steering Issue It does seem that there appears to be an intermittent . Camera system, without trailer assist camera, to 05/19/2017. The most recently reported issues are listed below. The purpose of this repair is to update the PSCM to prevent loss of steering assist while driving due to a motor position sensor fault or replace the steering gear if the PSCM has certain Diagnostic Trouble Codes (DTCs). Create all sessions Key On Engine Off (KOEO). THIS IS DANGEROUS!!!!! With elect. Police Interceptor Utility. Power steering stopped working while driving. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Focus. We were then told it was the PSCM (Power Steering Control Module) that was bad and the only way to get it is by replacing the entire gear assembly. Took the car to the dealer who replaced power steering unit for a fee of $1600.00. The contact stated while reversing out of a parking lot, the steering wheel locked not allowing the contact to steer the vehicle. This LAUNCH diagnostic. So we turned the vehicle in that day and bought a newer vehicle instead. See
com directly for satisfaction-guaranteed support! Today 10/25/16 We took it to our Ford Dealership were we bought the vehicle to have them look at it and they ran diagnostics on it and it spit some codes out EPAS was one of the errors. Inspect Vehicle Communication Module (VCM) and cables for any damage. I then took it into a local Ford dealership the day following the incident, as there were some outstanding recall repairs that needed to be performed on my vehicle, and requested that they investigate the popping noise when turning the steering wheel, and informed them that I had experienced a temporary loss of steering control, and that I was concerned for the safety of myself and my children. With plug-in model. The vehicle was taken to a local dealer where it was diagnosed with the power . Parking aid module. Police Interceptor Sedan. This recall affected 179,027 potential units: Ford Explorers dated from 2011-2013 and built from May 17, 2010-February 28, 2012. RETAIL OWNERS: If you still have concerns, please contact the Ford Motor Company Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. This should be the last session used in most cases. Without adaptive speed control. The contact was able to safely pull over and had to have vehicle towed to the local dealer where it was diagnosed with needing the power steering control module replaced. All, to 02/26/2014. Well that following Monday the same ALERT warning came on while she was driving out of the subdivision and pulled over before she got onto FM 150 West shut the vehicle down before it happened and waited 5 minutes and restarted it again and it has not happened again YET!!! The NHTSA recall number is 14V-286. Without sync ii. From 10/47/19. The manufacturer was not made aware of the failure. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. Ford Explorer Power Steering Recalls: Worth Worrying? I have a 2015 Ford Explorer Limited, and as I was turning the corner to Walmart and almost had a head-on collision. Control Assembly, Daytime Running Light Module, Control. The last date was August 17, 2019. ATTACHMENT III PAGE 2 OF 3 SAFETY RECALL 14S06-S3 CPR 2019 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 5/2019 2. Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle. NOTE: Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. From 3/30/15. You would not expect this from a $47,000 vehicle!!! If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special Service Support Center. Vehicle without police package shown, vehicle with police package and others similar. One problem related to steering control module has been reported for the 2015 Ford Explorer. EcoSport. Replacing the steering gear under program code 15N01 will automatically close Safety Recall 14S06. Light control module. (I drive alot). 2012 ford explorer ac relay location. My vehicle has not been drivable for the past 6 months due to the $2400 repair cost. Ford issued notices to drivers on July 23, 2014 and began making the needed repairs, updating the power steering control module software. In one incident that occurred in a low-speed curve, the driver attempted to brake in response to the sudden increase in steering effort and inadvertently applied the accelerator pedal instead. Affected vehicles are identified in OASIS. 2012 Explorer-Power steering assist fault. If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. The Ford Explorer is the best-selling SUV of all time in America, reported CNBC in 2020, confirming that the 2017 Ford Explorer is, despite a few reported issues, an otherwise very capable and reliable vehicle built by an iconic automaker known for quality. Q3. If the steering gear is not replaced, the owner will be provided extended coverage of the steering gear under program code 15N01 (See Attachment II LABOR ALLOWANCES). This was a problem (and recalled by Ford) on the 2011 - 2013 models. Free shipping for many products! I will file the the most recent one too. If your scan tool can access fault codes and the only one you retrieve from other modules is the U0131, try to access the PSCM module. Everything you need to reprogram vehicles in your shop. Sync module. Obtain the original IDS that was used when the programming error occurred during Module Reprogramming (MR) or Programmable Module Installation (PMI). I think a recall needs to be done for the 2015 as the cost of this repair is $2400 but needs to be done as I cant put my family in this dangerous vehicle. Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. REASON FOR THIS SUPPLEMENT Clarifying the repair coverage: For vehicles that have safety recall 14S06 open and require a steering gear replacement under 15N01, but have exceeded 15N01 program terms of 10 years of service or 150,000 miles, please submit an Approval Request to the SSSC Web Contact Site for steering gear replacement approval prior to completing the repair. Parking aid module. all problems of the 2015 Ford Explorer
OWNER REFUNDS (continued) Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. The contact owns a 2015 Ford Explorer. Totally a pain in the ass. Disconnect the VCM from the Data Link Connector (DLC) and the IDS. Find Genuine Ford Air Bag Modules, Keyless Entry Modules, Trailer Brake Modules and more at Ford Parts Center. The suspension was repaired as well as the wheel and tire replaced. If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash. NO IP-Restriction Autel always pursues HIGH PRODUCTS for you! Requests for approval after completion of the repair will not be granted. Headlamp leveling module. Image processing module a. F-150. Special service police sdn. Connect IDS and check for DTCs in the PSCM. Recent Arrival! Receiver- interface #3, sync-with navigation. MKX. For this NHTSA complaint data, the only way is to read through the comments below. AMAZING! Gt350, gt350r. The contact stated that while his wife was driving at various speeds, the power steering assist failure warning light illuminated on multiple occasions. ), [One stop Intelligent Diagnostic Tool]: LAUNCH X431 PRO5 obd2 scanner, TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news Giving you the confidence and up-to-date knowledge to get the job done, FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications, [J2534 COMPLIANT] - The Mastertech II is a, [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has beenfully validated to operate withthe top 6 OEM, [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software), [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives, [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide. What if you no longer own this vehicle? With keyless entry/start. On May 27, 2014 and amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 179,027 model year (MY) 2011 through 2013 Ford Explorer vehicles equipped with electric power assisted steering (EPAS), including 82,328 MY 2011 Explorers that are the subject of PE12-017. Search by Part Number(s), Keywords, or VIN, Lighting Control Module, Processor Lighting Control. Without elect. Electronic, with traction control. Edge. Owner Letters will be mailed the week of July 20, 2015 to notify customers of the extended coverage. They have been really lucky to this point that there has not been any fatalities or injuries that have been reported to them. The failure mileage was approximately 88,000. Smart junction box from 12/02/2014, without passive F150. Please contact an OEMFord.parts representative to verify any information. Led ctrl. Don't see me ever buying or recommending another Ford, especially the Escape. With inflator curtain. If you want to find out exactly what this recall entailed, whether or not your Explorer was included in the recall, and what you should do if it was, keep reading. Multiple Devices Connected with PCAutel MaxiFlash Elite J2534 also supports multiple device connections to the PC, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Effective immediately, if the steering gear needs to be replaced, it must be claimed under extended coverage program code 15N01. Performance & security by Cloudflare. From 05/09/19. . From 8/21/18. The VIN is printed near your name at the beginning of this letter. The contact owns a 2014 Ford Explorer. In manual steering mode there is still a mechanical linkage between the steering wheel and the road wheel, allowing steering control to be maintained. Each type (see single branded types above) Mongoose-Plusis engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi. I could basely steer to stay on the narrow roads (no road shoulder) and pulled over as soon as I safely could into a church parking lot, and that was extremely difficult. Without front parking aid. Loss of power steering assist would require greater steering effort, especially at lower speeds, which may increase the risk of accident. The fact that you cannot safely pull the car off the roadway is so scary that I worry about every Explorer I see out on the road. The module was reprogrammed to prevent sudden loss of steering assist while driving if a motor position sensor fault occurs. New! year to help you gain confidence about one of your largest purchase decisions. and J2534. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I was not sure about what to do and turned the car off. For more information on how we collect and use this information, please review our Privacy Policy. ECU ONLINE CODING&PROGRAMMING IN WHAT SITUATION?1.When replaced a new ECU(coding first,if ecu still not working then coding after programming) 2.Update ECU,due to some of ECU have bugs,so it will cause some fault that difficult to repair. 2014-18. I implore everyone here to contact your local transportation department/agency, and make a formal complaint, this is the only way to hold Ford responsible in a court of law, before someone, heaven forbid loses their life, or the life of someone they love. For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Lucky I was able to get stopped with out having an accident. If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
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