If you have any further questions, please contact. This is where Chrono24s safety measures start to ramp up. Ship the watch back to the dealer Send the watch back fully insured and in its original packaging. Discover the Safest Path to Your Dream Watch. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. Private sellers will send you a custom offer that includes this information. This is actually a big reason why Chrono24 has received some negative attention. The security images aren't correct. You can access your Notepad in your myChrono24 user area. How does Chrono24 process confidential information? I pay through Paypal always. chrono24 address for bank transfer. You can find more exact information on the individual listing page. Shipping 79. Outrageous. I have concerns about a buyer's trustworthiness. Their website is very well done. Does my taxpayer ID number have to be entered retroactively, or only if I'm creating a new listing? However, only Trusted Sellers can recommend other dealers or be recommended themselves. toxicavenger70 7 yr. ago. However, you can choose to hide your email address. Excellent indeed. A friendly and competent team in the land of opportunity. chrono24 address for bank transfer. So if you sell a watch for $1,000, youll owe $65 of it to Chrono24. What is the legal basis for this request? Only dealers who have demonstrated consistent reliability and trustworthiness on Chrono24 are eligible to receive a Trusted Seller seal. Dont recommend to anyone. Thanks to the Chrono24 Escrow Service, your payment is fully covered. The Chronography keeps track of which listings you have visited in reverse chronological order so that they are easier to find again. The next step is the summary of the listing. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+852 3002 0310) or email (. Thats all it takes to list your watch. The site has knowingly allowed this fraudster to advertise and con people. While Verified Dealers do go through a bit of a background check, its not nearly as comprehensive as the name implies. You need an expert opinion right away in the event that youre disputing such a large purchase. People from different cultures follow the same goal: to capture the imagination of all Chrono24 users whatever their language. Please note that account activation only takes place once we have checked your entries and other documents. Will I receive a refund if I return a purchase? There are two ways to register for and log in to your Chrono24 account: You can change your email address in your myChrono24 user area under "Profile," regardless of which method you used to register. Public Forum. The United States are an exciting challenge for Chrono24 and we accept it with confidence. Can I link my Chrono24 account with several Apple IDs/Google Accounts? Sometimes transactions to a bank or credit union can fail. *For details, please inquire via phone or email. Luxury watch manufacturers use reference numbers to identify specific watch models. Jasonparker17 7 yr. ago. The sale of counterfeit watches is prohibited by Chrono24, though many unscrupulous sellers have been able to get around it. However, payments made via the Escrow Service using an American Express credit card incur additional fees since this payment method is so expensive. Contact Chrono24 | Buy & Sell Watches. Accurate description and plenty of information included. Good morning. When will it be activated on Chrono24? There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. We strictly adhere to all applicable data protection laws. You may also be able to set up a Trusted Checkout, which well get into next. Why do luxury watches have reference numbers? Descubr lo que tu empresa podra llegar a alcanzar. You can list one watch or several at a time, all free of charge. Most warranties expire after a pre-determined period of time. Your user account isn't active yet. Thats actually a very good point. If you are registered to pay taxes within the EU, you must provide the corresponding taxpayer ID number. We manually review new listings for the safety of all Chrono24 users. [ 8] These changes also suggest that a second shift in the central bank landscape . No, messages cannot be recalled once they've been sent. What should I enter as the watch's condition? I simply entered the reference number in the search bar and found nine drool-worthy Hi-Beat Divers ranging in price from $6,600 to $10,000. We will store this information for as long as it is legally required. 1. I have to say, that my purchase experience has been exemplary. To safeguard its customers from risky purchases, Chrono24 will set up an escrow account to hold the purchase funds while the buyer verifies that everything is legit. Very professional. That means they transfer the amount due to a secure escrow account. Contact the seller for more information. We would be happy to reactivate your listing. I wouldn't hesitate to use this company again. Before you buy any watch from a Chrono24 listing, do your research on the seller. *For details, please inquire via phone or email. Thanks to the Chrono24 Escrow Service, your payment is fully covered. What does Chrono24 Buyer Protection cover? https://www.chrono24.com/info/mychrono24.htm. You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. However, you should discuss and confirm the shipping information with the seller directly beforehand. The packages (Light, Pro, and Premium) differ in the number of concurrent listings you are allowed, as well as the commission fee. What can I do? Click the heart again to remove the listing. You can also use the Watch Collection to follow other watches you are interested in. It is in your best interest to fully insure the return shipment and to comply with the return deadline. Changing your email has no effect on your information with Google or Apple. We keep your money in our escrow account for 14 days after delivery of your watch. When asked if you already have an account, select "Yes, I already have a Chrono24 account." Hong Kong is set to become the Chrono24 hub for Asia-Pacific. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. It was a great experience. Our promise: Every new and used watch on Chrono24 is authentic. You can either list your watches manually or have us automatically import them from your website. I bought a Bretling watch from Dolce Time a Trusted seller. Address (street, ZIP/post code, city/town, country), Any taxpayer ID number issued to the seller and the issuing EU member state(s), Any fees, commission, or taxes withheld or charged by Chrono24 during the reporting period, The total remuneration paid or credited to the seller during the reporting period, The number of relevant activities for which remuneration was paid or credited during the reporting period. The listings are constantly changing, subject to what sellers are listing, lasting only until buyers snatch them up. They service watch enthusiasts in over 100 different countries. Chrono24 thoroughly reviews every dealer's identity and integrity during the registration process. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. Its up to you as the buyer to hedge that risk as much as possible. What can I do? Discover 500,000 luxury watches from. Instead, offer the buyer a payment method like PayPal. How to Dress Well In Your 40s and 50s (and Beyond), Where to Buy Clothes for Short Men (2022 Guide), 31 Great Watches For Small Wrists (Updated for 2023), Top 8 Best Business Casual Shoes for Men (2023 Guide), The Complete Guide to Business Casual Style for Men. Choose a shipping method that insures valuables and watches for their full value against damage or loss. Home. Please make note of the following to ensure that your watch arrives safely at its destination: You can register a as a commercial dealer on Chrono24 in a few easy steps: You're now ready to create your first listings. EU Directive 2021/514 (DAC7) of 22 March 2021. Purchase was easy, site efficient and reliable, easy to communicate with seller. Chrono24 has a rating of 4.62 stars from 2,130 reviews, indicating that most customers are generally satisfied with their purchases. Overall just perfect really. I live in two different EU member states. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. Where can I report suspicions about an item's authenticity? You can also find out if your prospective watch comes with its papers and original box. Posted by; Categories david sinatra; Date March 13, 2023; The commission fee is only due after you have sold your watch. Your money goes into a secure escrow account, where it is kept safe until you have the watch in your hands. The DAC7 is the new EU Directive 2021/514. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. *For details, please inquire via phone or email. Great service, good communication, the watch arrived quickly, highly recommend. The safest way to do so is with Chrono24's free Buyer Protection. Please include the order number in your message. Are credit card and PayPal secure payment methods? ) or email our support team within 14 days of receiving the watch. Setting up a Trusted Checkout Transaction is free for both watch buyers and sellers. Returns Made Easy. I bought a watch and payment went through the trusted checkout system. Your listing will remain online for 3 months. And ECB analysis suggests similar outcomes may be expected for the future. *For details, please inquire via phone or email. However, signing up for a payment plan through Affirm may cost a bit in interest. Ive never had an issue with the buyer and once had an issue with US customs that took a week to resolve. During this time, you may only offer your item on Chrono24. The account's user-friendly interface enables you to view your information at a glance. If a price from a private seller is too good to be true, run. As an Amazon Associate I earn from qualifying purchases. Our promise: Every new and used watch on Chrono24 is authentic. Quality 78. Estimated values are reassessed on a daily basis. You can pay via credit card (Visa or MasterCard), bank transfer, or Affirm (currently only available in the USA). Good photos of Watch. Till today they cant give me a proper answer or an estimated time for the problem to be solved Ciudad de los Escudos. With this wide range of listings, youre likely to find what youre looking for. Make sure you write the complete, correct address legibly on the package or shipping document. Be one of 4,000 successful private sellers each month. Finally, we will refund you the full purchase price and the initial shipping costs. How can I pay for an order using an escrow service? Tracking: Select a shipping method that comes with tracking. This will include its tracking number, if available. Please make sure your message is in one of the languages listed next to the contact form and give the seller an appropriate amount of time to respond. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. You have further questions about Chrono24? I have purchased 4 watches on Chrono24 and have been very satisfied with the process. VAT or import). Deleted, inactive, and sold listings are automatically removed from your Notepad. Every dealer on Chrono24 has their identity and integrity thoroughly reviewed during the registration process. chrono24 address for bank transfer. This is the case if you have been issued a taxpayer ID number from any EU member state. Kjell. Be one of 4,000 successful private sellers each month. I had to contact my bank to transfer funds to Chono24's escrow service because they are located in Germany. You may add an unlimited number of watches. *For details, please inquire via phone or email. Can I change my payment method for the listing fee retroactively? Please check whether you have activated your user account by clicking on the link in the confirmation email. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. It was a great experience. How can I register for/log in to my Chrono24 account? No matter what happens, you can count on us! Do not rely on email payment confirmations. I didn't use it, but it was an option, if the seller supports it. I saw my timepiece of choice & put my bid in to Chrono24. What should I do if I want to return an item? To sell your collection, you must create individual listings for each watch. All you have to do is head to the site and start a listing. You can find your PIN in your myChrono24 user area under "Profile.". Makes the selling and purchasing of watches feel extremely safe and secure. I like the idea of Chrono24s Trusted Checkout escrow account, so I would most likely opt to pay with it. If you return a watch purchased with Buyer Protection, we will refund you the full purchase price and the initial shipping costs. If so, you can do the following: 1. You can choose to pay monthly or once a year in advance. Which payment methods can I offer buyers? Our multilingual support team is always available to assist you. Dont buy from Chono24 or Dolce Time! You can manage and archive your conversations. No. Thus, you have time to carefully inspect your order knowing your money is safe in our account. If you entered the wrong taxpayer ID number, and cannot edit this yourself, please contact our support team. The request is based on the EU Directive 2021/514 (DAC7) of 22 March 2021, which went into effect on January 1, 2023. Some guys might not appreciate not being able to sell on other platforms. Share Tweet Subscribe. Its very easy to find a particular watch that you are interested in. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. How long does delivery take, and how much does shipping cost? Tradition meets high-tech - our development site is located in the middle of the idyllic Black Forest. We are required to request a taxpayer ID number as soon as you sell a watch on Chrono24, beginning in 2023, even if the listing for that item was published before 2023. That means you only send the watch after the buyer has transferred the purchase price to an escrow account. They were all listed by Chrono24-verified dealers and offered plenty of wallpaper-level images. If youre like most watch collectors, youre looking for a great deal to save money and also protect your investment. The more detailed the description, the easier it is for potential buyers to find your listing. Another big disappointment during the process is that I Identify to Chrono24 after receiving the watch that there was a problem with the watch. Where can I see if I've been charged a penalty fee? The company has been in business since 2003. During this time, you may not offer or sell the item elsewhere. View our detailed guide on how to classify your watch's condition. Your contract partner is always the respective dealer or private seller. In the interest of security, dealers on our marketplace must follow a strict set of rules. Fake Bretling watch from Trusted seller Dolce time. Scan this QR code to download the app now. The purchase price is then paid out to you once the watch has arrived at its destination. The Trusted Seller seal is further evidence of a dealer's trustworthiness. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. However, before they can be published, Chrono24 has to activate your dealer account. Never take unnecessary risks. I appreciate all the help. Over 72,000 of those watches are Rolexes and almost 35,000 Omegas. Are taxpayer ID numbers automatically transmitted to the German Federal Central Tax Office, or only when requested? Pleasant e What should I do if I want to return an item? Insurance: Thoroughly research insurance options before shipping. Only then do we transfer payout to the dealer. Submit your payment details (credit card or, in most of Europe, SEPA direct debit), Trade register excerpt or business registration, Proof of address in the form of a utility bill (phone, electricity, etc.). Accepted file formats: pdf, txt, eml, mp4, mov, rtf, m4v, csv, wmv, doc, docx, xls, zip, odt, pages, rar, ppt, pptx, ods, jpg, jpeg, png, and gif. If purchasing from a private person, you should discuss the shipping details with the seller. Is that trustworthy? I would c Great first experience using Chrono24. It just happens to be an easy platform for scammers to take advantage of. We will document and confirm your wish to return your order and guide you through the next steps. They have no inventory, they simply manage listings and transactions. Such an attractive platform for moving high-end luxuries has to cost something, right? Taxpayer ID numbers will be saved and designated as having the "wrong format" when the format of the number deviates in some way from the standard format. You have the option of setting filters on the search results page. What are customs duties and import taxes? Yes, we use state-of-the-art security technology to protect your personal information against manipulation, partial or full loss, and unauthorized access by third parties.
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