Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Henry Lewis, founder of the Lewis Foundation, started his nonprofit 10 years ago in order to benefit The West End House Boys and Girls Club in Brighton, Massachusetts. ******************, Ms. Sonia Mendes, Customer Service Representative. The ship features 77 cabins and suites (including some at triple occupancy), and 15 solo staterooms. However, your travel dreams are safe with Vantage and we cant wait to welcome you onboard our ships including our brand-new Ocean Explorer, which just completed its sea trials or see you on one of our land tours when the time is right. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. I think there may be a better value (if higher initial price)GCT spends lots on 'glitzy' brochures, we get several a week, and I am sure they are not free. The second was cancelled for medical reasons. CALL 1-800-322-6677 Leader in Women's Solo Travel The Solo Traveler Experience FREE Roommate Matching Top Solo Journeys for Women 111 Tips For Women Travelers Third Guest Sails Free Ways to Save Ways to Save FREE Single Supplements Save with SmartPay on 2023, 2024 & 2025 journeys Travel Protection Family & Friends Travel Frequent Travel Rewards Part of HuffPost News. Anyone have experiences with Vantage, good or bad? Looking for hiking tour companies for 68 and older. We can help. He has developed and delivered training courses on a variety of business topics, including: travel planning, tourism marketing, hotel and lodging management, and e-commerce development. This includes a trip scheduled to embark Thursday from Boston to Montreal, a cruise from Greece to Italy on Friday, and a Holland to Switzerland voyage early next month. Sean P. Murphy of the Globe staff contributed to this report. Founder in Massachusetts, Extraversion (E), Intuition (N), Thinking (T), Judging (J), There's 74% chance that Henry Lewis is seeking for new opportunities. 5.0 . Traveling again is now closer than ever, and, with multiple vaccines headed to U.S. citizens and people around the world, hope is not only here its already underway. Thank you! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Find accurate personal and work emails for over 250M professionals. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Henry Lewis's personal email A last-minute cash settlement has kept two brothers who own competing Boston travel agencies from fighting in court. But about a year later, Henry Lewis, Also during this time period, a planned merger of Grand Circle and Vantage, I had a lot of faith in his word, Henry said in a. The company advertises an all-inclusive experience, pledging on its website to handle everything from airline tickets to hotel reservations, transfers and baggage handling, with some bookings costing tens of thousands of dollars. in Management Science from Swarthmore College and an MBA from Boston University. Weve listed some considerations below to help you plan. Our help is free. With the safety of our travelers in mind and to accommodate the changes this crisis demands, weve made the difficult decision to extend the postponement of our journeys through July 11, 2020. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. The business asks that you email them at vantagetravel.customercare@gmail.com. As always, we made this decision with the health, safety, and security of our travelers and partners around the globe in mind. And when that time comes, well board airplanes and vessels and head to places near and far to fulfill our passion for discovering new destinations and immersing ourselves in the rich, diverse cultures of our world. Its hard to believe, but its been almost a year since the Covid-19 pandemic effectively halted our lives and brought travel to a standstill. United States Attorney Donald K. Stern and Michael Ahern, inspector in charge, Northeast Division, U.S. The city lies on the right bank of the Seine River. What is Henry Lewis's role at Vantage Deluxe World Travel? Perhaps youve already even heard from us. Ship to Shore: The Vantage Safe Travels Initiative. Henry Lewis works in the Leisure, Travel & Tourism industry. Please make no mistake the travel industry will bounce back, as it has numerous times before. No refund or followup from Vantage, so I began calling them every week or so, speaking with different customer reps and supervisors (Christine, Gina, David, Andrew, Brandon, Hannah, Mark) who all gave various banal excuses why the refund has not yet been paid, and telling us to "please be patient". Making remote or global hires? Its with a heavy heart that weve made the difficult decision to extend the postponement of all journeys through December 31, 2020. It would be better to send it to folks who may be considering a trip with them? Usually they throw in a 'city' tour, and maybe a tour to a 'factory' or 'jewelry' store where you can spend if you want too. On Tuesday, the state Attorney Generals office released updated data about Vantage. Edward Tendekai Nyambawaro, MCom,MSc,FIPMZ,CHRP. (got a massive brochure today detailing all their ships and offerings for the next year! I booked this trip April 2019. Got phone call June 5 offering voucher again. I want emails from Fodor's Travel with travel information and promotions. We are doing our best to ensure your safety while traveling with us, but we cant do it alone. Follow her on Twitter @danagerber6. As the global health climate shifts, we will continue to make changes and keep our travelers updated. The travelers become part of the experience. Many former workers also condemn the company, according to the anonymous employee review website GlassDoor. National Expert Hays Retail / Manager Sales&Marketing Madrid, CEO , Director, O.I.E.C and Licensed Estate Agent at Biggin & Scott Casey Dates: 5/13/2023 - 5/31/2023. The impact to our 2021 travelers is small if you are one of these travelers, we are currently in the process of reaching out to you. Check out our directory. The West End House is a recreational facility for inner city kids, helping more than 2000 youth each year. I had a lot of faith in his word, Henry said in a 2009 interview with the Globe. Henry Lewis. The brothers stopped speaking and filed competing lawsuits. However, lots of folks have been satisfied when there are no problems. Vantage is a Deluxe expedition cruise, small ship ocean cruise, river cruise, and land adventure travel company serving travelers and travel agents since its founding by Henry R. Lewis in. The Vantage agent encouraged them to buy the company's "Passenger Protection Plan," suggesting that if they bought the insurance and had to cancel their trip, they would receive a refund. Universidad Internacional SEK - Company, Member National Executive Committee at FICCI, Founder & President of Leaders Excellence at Harvard Square Vantagetravel.com specialises in leisure, travel & tourism. But that takes time. Work. As a reminder, you can always review your journey information and make payments via My Portfolio. While we work to restore our call center, we are actively monitoring messages to our temporary email vantagetravel.customercare@gmail.com,Facebook Messenger and Instagram Direct Message and replying by message or telephone as quickly as possible. We are currently in the process of reaching out to impacted travelers. The church is of major importance in . Copyright 2023 Northstar Travel Media, LLC. OAT I believe is for active older adults and is part of GC..I might be wrong.. GC has an excellent reputation. Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a temporary website Vantage set up. Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe. She says that shes excited to watch how the lives of these inner-city kids will forever change because they had the experience to travel to new cultures and to experience the world from a whole new vantage point. Cancelled within the 90days and was only supposed to pay $500 pp penalty out of $20,000. Our cruises are sailing, and were ready to welcome you aboard.Click here for a complete update. But the worlds recovery from COVID-19 will still take time, and the ability to travel freely across borders is months away. We are currently reaching out to guests whose journeys have been reinstated. I just wanted to know if related. I have been waiting since last year for refunds totaling $37,416 for two trips I cancelled. Since mine was earlier I suddenly qualify. Patricia says that her original idea with the program was that occasionally there were empty cabins on some of their cruises, and rather than let them go to waste, there was an opportunity to give the cabins to people who could desperately use a world class vacation. Patricia says that having a great vantage point is all about perspective. We understand you want to know the status of your departure as soon as possible and we appreciate your patience as we work with guests based on the immediacy of their departures. BBB is here to help. at Postal Inspection Service, announced Tuesday that the United States has filed suit against. As we continue to navigate this global health crisis, weve all been required to change our lives and exercise increased flexibility. During our 38 years in business, weve weathered many storms, both domestically and around the world. On TripAdvisor, a website where people can leave reviews of companies, Vantage has racked up more than 50 one-star reviews. It was supposed to be a short-term business transaction, but he hasnt paid me back, Henry Lewis said as the suit was filed last week. When contacting us, please provide your preferred telephone number, email, and reservation number. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Mike: The problems this company have had are not heresay, they are fact: Please note the direct quote from the BBB I have copied below, and much else, should you care to have a real look/see. You are also agreeing to our Terms of Service and Privacy Policy. We are a deluxe travel company trying to navigate a world in which we cannot travel right now. They business has also launched a temporary website at https://govantagetravel.com/ to provide timely updates on upcoming cruises and information regarding network issues. This post was published on the now-closed HuffPost Contributor platform. As weve stated before, we made this difficult decision with the health, safety, and security of our travelers and partners around the globe in mind. Find Henry Lewis's accurate email address and contact/phone number in Adapt.io. How to win your consumer dispute using the Elliott Method. Known for its European river cruise operations, Vantage Deluxe World Travel has debuted its first seagoing vessel: Ocean Explorer. So here's the playlist while on hold with Vantage in trying to find out the status of my refund from a trip canceled in March: "Ticket to Ride" by the Beatles, "Rocket Man" by Elton John, "City of New Orleans" by Arlo Guthrie, "We've Only Just Begun" by The Carpenters, and "It's Not Unusual" by Tom Jones. Patricia Lewis is no stranger to having superb vantage. In true French style, Paris combines the classic and the modern. Under the guidance of the World Health Organization and in partnership with the European Centre for Disease Prevention and Control, River Advice the leading independent global manager of ships on inland waterways as well as local governments, weve implemented Ship to Shore: The Vantage Safe Travels Initiative. Go to the consumer affairs link and type Grand Circle Tours in the search box and you will see tons of complaints. At Vantage Deluxe World Travel, Henry Lewis is responsible for all aspects of the travel and leisure industry. I assist company get their valuable information. Morgan Stanley, Head of Talent Acquisition North America at The Focus While we are unable to travel right now, the travel industry is resilient. le-de-France is the compact region immediately surrounding Paris. If you havent heard from us yet, you will shortly. I think Michael is in denial or has an unrevealed vested interest in GCT. And, she says, when your vantage is really amazing, do what you can to share it with someone else, because you never really know how lending your perspective to someone else can really change their world forever. The company has hosted hundreds of families under this program, including those who were injured or lost loved ones in the Boston Marathon attacks, families of United Flight 93 which went down in Shanksville, PA on September 11th, families of the 29 firefighters who died in Yarnell Hill wildfires in Arizona, and families associated with Mass Fallen Heroes, including many Gold Star families, those who lost family members who were serving in the military. We appreciate your ongoing understanding in this challenging time. Patricia says that she acted as tour guide on one such recent trip with kids from The West End House, and she says it was magical. Not even your brother.. and h****[emailprotected] You will soon receive an exciting email from Vantage Travel. #ada-button-frame { Has anyone bought Emergency Assistance Plus? Henry R. Lewis Chief Executive Officer Vantage Deluxe Travel "I visited Normandy to honor my father, Cpl. Patricia has been part of all of it; offering her input on designing vacation destinations, selecting excursions, and even acting as a tour guide herself occasionally on special trips (more on that in a moment). Prior to that, Henry Lewis was the President of the company, which was founded in 2006. With all the tours that GCT runs I would expect some people not to be happy. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How do I get it fixed? Henry has 1 job listed on their profile. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. Sorry, I didn't mean to start all that up again. Vantagetravel.com is a Leisure, Travel & Tourism company and has headquarters in Boston, Ma. The negative press is self evident. Vantage Deluxe World Travel is a group tour operator founded in 1983 by entrepreneur Henry Lewis. Connectingwith key decision-makers? Vantage Deluxe World Travel. Through the Vantage Cares program, Patricia has built a platform where the riverboat cruises make stops along the way where travelers can get out and experience the beautiful culture and people of the cities they visit. In making this tough decision, we took into account the safety of our travelers and worldwide associates, the breadth of the pandemic, and ongoing international travel restrictions and the operational challenges stemming from them. Cultivate Caring: Patricia has traveled much of the world and that experience has also allowed her to see an opportunity to make cultural connections for Vantage passengers while simultaneously making important financial impact on small villages along their riverboat tours. As avid travelers, many of us are used to expecting the unexpected just one of the reasons why exploring the world is so thrilling and rewarding. We paid Vantage over $28,000 in full, over a year ago, for the trip . at Would you please tell your enemies to buy and pay for their future trips with Vantage, so that Vantage will get enough money to refund us for ours. Additionally, due to new country-specific travel restrictions, we have postponed Gold of the Nile: Ancient Egyptian Wonders on the Inaugural Cruise of m/s Nebu, Luxury on the Nile: Ancient Egyptian Wonders, Ancient Wonders: Egypt & Nile River Cruise, Incomparable Monuments: Timeless Cruising on the Nile, and Waterways of Southern Africa: A Luxury River Cruise Safari through September 30. They canceled my flight. Vantage Deluxe World Travel is a Luxury Expedition Ocean Cruising Line with a fleet of ships that are purpose-built for solo travel. Joseph Matzkin, the attorney for Henry Lewis, said the parties agreed to a settlement yesterday for the full amount plus interest and attorney fees. The city is divided into 20 arrondissements, or districts, which spiral clockwise from the city's center. Inclusive in the fare are beer and wine with dinner, unlimited Wi-Fi access and a five- or 17-person expedition team (on certain routes). Global Business Roundtable (GBR), Principal Associate at Khaitan & Co We are currently notifying impacted travelers. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. The company is both a cruise and land tour operator that has served over a half-million senior travelers with deluxe land, river, and sea travel programs over the past 30+ years. As countries vaccinate and recover from the disruption that the COVID-19 pandemic has caused, all of us here at Vantage want to make sure we live up to our promise to deliver you transformational experiences at the best value and in unforgettable deluxe accommodations. Founder & Chairman Now, with the European Unions new travel restrictions barring entrance for American travelers, were updating you once more. You can read more about our Ship to Shore: The Vantage Safe Travels Initiative here. In the end, the court ruled against Henry and ordered him to pay the Boston Foundation $29.2 million for its shares. As CEO at Vantage Deluxe World Travel, HenryLewis is charged with leading the company to 158% first year growth and reaching international heights. Henry Lewis holds a B.A. Most of the ships are relatively small: The $70 million Ocean Explorer, which debuted in 2021, accommodates about 160 passengers. ***********************, I would recommend you avoid booking a trip with Vantage Travel if there is any chance you may have to cancel. Sign Up for Our Monthly Cruise Newsletter. If you are one of these travelers, youve likely already received an email from us about your 2020 journey. If you need to flag this entry as abusive. You made the following quote yet you CLAIM to have used GCT 5 times. The travelers are submerged into a new and different culture, creating a once in a lifetime experience, while the citizens enjoy sharing their stories and selling their products to the travelers. VTEX, Looking for talents for Branch Director/Sales Manager position($5.000 up) base in HCM, please via cv to [emailprotected] Vantage cancelled us early April. We booked the referenced trip on 25 April 2006! Liked by Henry Lewis Join now to see all activity Experience Vantage Deluxe World Travel 40 years 4 months Founder Sep 1983 - Present39 years 8 months Boston, MA CEO Jan 1983 - Present40. Michaellip just harranges Samting as usual. I filed a claim with Allianz who agreed to pay on the claim and forwarded the money to Vantage Travel for payment (don't ask me why they they did not pay it to me directly). Also, weve just extended our Book with Confidence policy to cover all journeys reserved through February 24, 2021. Many former workers also condemn the company, On Tuesday, the state Attorney Generals office released updated data about Vantage. Inclusion advocate. Vantage would provide the airfare for all recipients, and would turn their empty cabins into a luxury retreat for deserving families. address is he****[emailprotected], Henry Lewis's business email Besides the jilted customers who have spoken out recently about the canceled trips, the companys digital footprint is littered with grievances stretching back years. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times, and we are prioritizing impacted guests. Vantage Travel Service, Inc. (also known as Vantage Deluxe World Travel)is a direct mail marketer of deluxe group travel services. Ocean Explorer was christened by godmothers Patricia Lewis (wife of Mr. Lewis), and Deirdre Dirkman, vice president of Worldwide Operations, at the Raymond L. Flynn Cruiseport Boston Terminal in Boston on Oct. 25. If GCT were as awful as samting and others keep insisting, the company would have been long out of business. I was assured by ***** at Vantage Travel on January 13th that the information was sent to their ****************** for payment. Do Not Sell or Share My Personal Information. The Web Site is down.We would appreciate any guidance or assistance you can give us.Thank you. You may be interested to know that there is lots of negative stuff about GCT on this board and other boards, (frommers.com, cruisecritic, consumeraffairs.com, etc), and they have been evicted from BBB for poor performance. Search. Hank Lewis, Vantage Travel Service Inc: Profile and Biography - Bloomberg Markets Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and. Please provide this promotion code to your Vantage call center agent. However, we ask that youplease do not call Vantage at this time. at If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Further highlights extend to a low passenger-to-crew ratio, an observation deck, a hot-rock cooking restaurant, an infinity swimming pool and two hot tubs, along with spa facilities, a fitness center and adventure amenities such as wildlife viewing, kayaking and paddleboarding (depending on the itinerary). Just fill out our catalog request form. During that time, we took several actions: We created a comprehensive safety plan to ensure the health of our travelers and associates around the globe when we resume traveling again. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For example, Peru has a beautiful mountainside community of citizens in the textile and weaving trade. Founded by Henry R Lewis in 1983, Vantage Deluxe World Travel has been serving travelers and travel agents for decades with unforgettable experiences at an exceptional value. Should airlines pay for what they've done to us? The company took my money!
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