CLEVELAND541498B I found the staff a little disinterested but lovely ", A verified traveler stayed at Htel Titi Poindimi, "Pool is lovely. The carvery here offers the same options as you will find on majority of carverys. Weirdly, in such a poor hotel, the level of service from staff was very friendly and they did whatever they could to rectify and help the stay to be enjoyable2 Free parking. We have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. Dear handidaveThank you for your review and we are pleased to hear that you enjoyed your time in the hotel and it sounds like you made the most of everything we have on offer.We look forward to welcoming you back in the near future. I understand this is a package holiday, well priced but please, Caledonian travel change the accommodation with your trips as I would love to return, but wasn't told where I was staying until 3 days beforehand. Having read numerous reviews prior to our trip, we were a little apprehensive about the quality of the food but our fears were unfounded. per night. on 10/12/2022. There was a market and all the shops you could need and some really nice architecture. Driver was good, bus was clean, but our seats were just in front of the toilets and the stench on the way home was awful. We were just enjoying the Cavern Club when we had to head back to the hotel for our case. more. Read more. Pick up points are central and drivers are very helpful. Thank you for taking the time to write your review after staying with us for a second time. I am pleased that you had more 'positive' comments to make than 'negative' but I do thank you for your honesty. I am pleased that overall you did enjoy your stay with us though. Avoid this dump with rude reception staff at all costs. Bar had 2 for one drinks on offer. Find all available breaks here bit.ly/3myEVyN. Poor buffet setup with one guest scalded with hot water. Ann04 Hope you come back to us one day for another lovely stay. The bedding and towels were fresh and fluffy (towels). The tv was very small and hardly any decent channels. We have booked a coach tour to Prague, Vienna and Budapest for next June 2020. ", A verified traveler stayed at Le Mridien Ile des Pins, "From the moment we arrived we felt very welcome; staff could not have been any friendlier or willing to help in any way. Caledonian Travel is one of the UK's leading coach holiday companies, offering sensational value short breaks & holidays throughout the UK, Ireland, and Europe, with 1000's of breaks under 100. Then went to Central Perk for a coffee but had to go back to put our cases on the bus at 10am. Lock in the lowest price from these sites. There is a slope into the hotel which is signed inside the hotel but not from the outside. Poor food hygiene standards with cakes etc left un covered. Whilst the hotel and in particular the bedrooms are quite basic and require a degree of tlc, other areas like the bar and restaurant are well kept, clean and tidy. The norbec castle is not clean! Well done to all staff to prove reports were rubbish.More. Most hotels are fully refundable. If you like a hotel with school dinners, coach parties and everything spread out round the buildings stay here. We headed up to our room upon entering I was pleasantly surprised, i did the standard practice and jumped on the bed it was a little hard but I can sleep anywhere , as I was doin the is my partner ( a housing keeping manger) went around the room checking for cleaniness we found a few things but nothing too serious. more. For each evening meal, you are given a choice of four starters, four main courses and four desserts, all of which were of excellent quality (photos as evidence ). Unfortunately on check in we were given a room that had not yet been cleaned so we had to go back down to reception and be allocated another room. It strives to alleviate the overall stress of planning a . Tripadvisor performs checks on reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our check in time is 2.30pm and as your tour operator brings so many coaches to us, they do stagger the arrival times so guests can arrive in comfort and not be delayed getting to their rooms. Quite a walk from our room to the lifts and sometimes quite a wait for the lift but it's the luck of the draw as to where your room is situated. Walter was absolutely full of knowledge !!!! I am sorry that you felt the receptionist was being rude when he asked you about what you wanted to buy, he was asking so he knew where to send you as we have various shops around us. We will email you when the question is on the site. Mossposs If you are wanting digital entertainment bring your own because the TV has limited channels and mostly in French, without subtitles. I am sorry that the coffee let it down. "The hotel was nice, food expensive but very friendly staff. Read a lot of bad reports before we left home thought that we were going to faulty towers. Breakfast is a traditional English buffet which is constantly replenished. To complement the tours included on the break Ray also organises 2 optional excursions for only 15 which I highly recommend. Nothing was to much trouble,he even showed us hidden gems which I can't wait to visit again and stay a while longer next time. Quite a walk from our room to the lifts and sometimes quite a wait for the lift but it's the luck of the draw as to where your room is situated. (I don't know why, because the shops were shut) Then we went to Bury to the train, which was a good trip. Read 2 more reviews about Caledonian Travel. Please see our partners for more details. On one morning for no apparent reason there was a toilet role on the dressing table. Caledonian Sleeper Train (London) - All You Need to Know - Tripadvisor The hotel is tired, poor quality, dirty in some places, grubby in others. Hotel very comfortable. Notable amenities include a casino, a spa, and 2 bars. Hello and thankyou for your comments after staying with us recently. Can anyone help ? Nice to know we had a spare roll but why leave it on the dressing table? The first excursion is a lovely evening tour around London capital and all its major sights. For sensational value, award-winning short breaks and holidays by coach, visit www.caledonian.com! For each evening meal, you are given a choice of four starters, four main courses and four desserts, all of which were of excellent quality (photos as evidence ). Hotel boasts a really great position in relation to the city centre and all the attractions. The staff at this hotel are polite and the kitchen and restaurant manager and staff are helpful. Company Complaints. Certificate go to. Room was a bit tired but fit for purpose. We were so impressed with Ray and Caledonian Travel we have booked, with his help, to come away again next week with him to Windsor Castle. I am sorry to read your review and see things were not as they should have been when you arrived. I am glad you had a nice time here with us. The hotel was comfortable and clean. Room was a bit tired but fit for purpose. We found a great indian restaurant. written by We were initially given room 101 which was unfortunately the size of a shoebox and right above the kitchen so not only was it virtually impossible to turn round in the shower cubicle or, without being too graphic, use the toilet without banging your elbows and having to sit sideways but there was also a huge industrial extractor fan which started up when the staff were obviously starting to prepare the breakfast and the noise from this was unreal. Toilets not cleaned and flooding to the floor, with are not repaired even after requesting. Payments made by partners impact the order of prices displayed. ).- The surfaces of the drawers, TV, bed sheets, bath etc were all clean and without dust.- The bed was big, comfy and warm, which is the main thing.- The bathroom facilities were very good. Tripadvisor performs checks on reviews. I completely understand that things have to be cancelled and can't fault the company for that but now i have to try rebook something, the only other time off i have this year is in July and if thats also cancelled they'll basically be keeping my money for a year until can book something next year. I would rather have it go off and wake people up for a real fire or not, then it not go off if there is a real reason for it. Pool was great and it was great they offered drinking water on our floor", Baie d'Oro, BP 175, L'le-des-Pins, 98832. These extra tours are very well organised and are super value. Maybe so, but the Glentons Coach that was sat loading next to us at the time, said their toilets were open. Pool cold. the food is buffet style and is good, but nothing special. there is a cocktail bar and french restaurant but didnt try that although menu was good.lovely spacious hotel for which its easy to get lost! Would I recommend def yes. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. on 02/03/2022. . )That said there were two really good points. Also, despite the easing of the restrictions, the toilet was locked out of use, he stated that this was a Caledonian Travel Policy. booking. He apologised for the traffic numerous times, even though it is out of his control and expected around London. Early check-in and late check-out, subject to availability. The children had a ball running around the gardens where we could watch them. The best thing about this hotel though is its staff, from the lovely receptionist Amie who was so helpful and Carri in the restaurant who was so cheerful, and the lovely young man who served us at dinner - didnt catch his name but he is to be commended. This is not an official Caledonian Travel group, therefore we kindly ask that you do not rely on this group to raise concerns or complaints regarding your holiday. I stayed for 2 nights and had a lovely very spacious refurbished twin room with fantastic sea views and comfy beds.Very clean and tidy room. The en-suite is a joke, once you have showed you cannot use the bathroom. There is also a nice 1 hour walk to Upi bay. Before posting your question please check to see that it has not already been asked. Absolutely disgusted with this should just be able to get a refund, this was my first booking with this company and seeing how they treat customers now it will certainly be my last! There is a lovely bar overlooking the sea front where you can have a glass of wine before dinner. A highlight of our trip. Caledonian Travel Reviews UK 2023 - BritainReviews Once we've checked over your question we will put it live on the site and our strong community of experts Signed up for the trip to Liverpool with rail trip on the Flying Scotsman. Royal Court Hotel - Coventry: On a Caledonian Tour to Safari and Cadbury World - See 2,635 traveller reviews, 1,651 candid photos, and great deals for Royal Court Hotel - Coventry at Tripadvisor. more. UK Holiday Offers | Weekend & Short Breaks UK | Hays Travel There is a fantastic rage of holidays and tours around the United Kingdom & Ireland and Europe. 50, Bourail, 98870. The Admonton Country House was comfortable, very clean and welcoming. downside, old and tired would be fab with money spent on it. Caledonian travel - Caledonian Travel - Tripadvisor on 26/10/2022. will hopefully give you some great answers that you find useful. Please see our partners for more details. on 19/11/2021, Was at this hotel from Monday 15th to Friday 19th November, although our room wasn't the best, it was totally acceptable, the staff definitely make this hotel, great service and very friendly couldn't fault them,four free drinks per night per person was a great touch. Breakfast was self service and was excellent - the only thing I would recommend is to upgrade the coffee as this was substandard, and being a big coffee drinker was a let down. TheSnooperHU19 Very enjoyable stay. The fire alarm only goes off when there is a reason for it to go off. We were then eventually moved to room 216, after being advised by the less than helpful Manager (she seriously needs further training in Customer Service) that we had only booked aWe have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. Went to County mayo, knock and achill island,our driver Robert was an absolutely amazing guy who could . Quite a walk from our room to the lifts and sometimes quite a wait for the lift but it's the luck of the draw as to where your room is situated. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Caledonian Travel (Operations Suspended) - Travelstride Driver asked for feedback to be sent to company which I did - no reply. Registered Office: Gilbridge House, Keel Square. Likewise, on the day we left we had to book our cases on the coach at 10 am. The staff work tirelessly and are constantly making sure all your needs are attended. Caledonian Travel Liverpool Spectacular Adelphi Hotel - Tripadvisor 1 Customer service. 136 were here. The room had everything you need, hair dryer, TV etc, it was warm, spotlessly clean, and water was hot. She was a young mixed race girl, sorry didn't catch her name but she is in the wrong job! Caledonian Travel Reviews | Read Customer Service Reviews of www Hilton Impresario: Perks At Waldorf Astoria, Conrad, And LXR Staff are doing their best but under staff and over worked. Fully refundable Reserve now, pay when you stay. written by JaidenLancaster39 on 06/03/2023. During our stay the members of staff in the hotel were friendly and helpful. Reviewed 23 June 2017. this is the worsted hotel I have ever stayed in food filth staff that resembled a bag of rattle snakes nothing to much for this place our first room had no windows even In jail you get a window food over cooked dry or wasted by chefs who trained in a local . There shower was scolding hot so they couldn't use it .there was loose slates at the front of the hotel where you stepped onto .Two women fell my mother witnessed it so thank god she never fell .the way back they were on the coach for 4 hours without a stop and the toilet was blocked on the bus .my mother is 75 and my father is 78 I'm absolutely appalled at there whole experience. Hopefully we can have a look at that and you wont find anything wrong with us next time you come see us. 60% off Caledonian Travel promo codes May 2023 - PromoPro UK Equally on another day a cleaning cloth was on the floor by the bathroom. I think it came up to about 8 for 5 drinks (4 alcoholic and 1 soft).- Our room was absolutely enormous!! I am glad you had a nice stay here with us. Will I travel with them again - NO! Written December 19, 2021 . Read all reviews. I didn't enjoy my stay as the fire alarm went off during my sleep around three or four times and woke my children up and wouldn't stop for around 5/10mins non stop. The staff at this hotel are polite and the kitchen and restaurant manager and staff are helpful. New room was comfortable enough and only real problem was having to run ALL taps at the same time to get any hot water when using the shower..small niggle really. The views outside were breathe taking. We will definitely return to both Llandudno itself and the Marine Hotel, Ask B6401QDpatricial about The Marine Hotel, We compared the lowest prices from 12 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 11 websites. But, the rooms we had were ensuite and clean. Room was a bit tired but fit for purpose. Having read numerous reviews prior to our trip, we were a little apprehensive about the quality of the food but our fears were unfounded. Our helpful community of likeminded people will be happy to answer any questions that you have. The staff at this hotel are polite and the kitchen and restaurant manager and staff are helpful. Cheesecake,sponge and custard, icecream and some fruit (Orange mainly).The hall ways had marks on them as did the chairs in The Round. I am pleased you were happy with the service and we managed to sort the problems you first encountered. This hotel is full of character - presume its Victorian - and stunning location just minutes walk away from shops and restaurants. Caledonian Travel (Glasgow) - All You Need to Know BEFORE You Go His next optional tour is to Camden Market and Lock where you spend a few hours then onto Covent Garden which is beautiful and a must see if you are going to London. I really didn't like this hotel. I apologise that the cleanliness of your room wasn't upto our usual standard and I will ensure our housekeeper gets a copy of your review. The norbec is advertised as in Blackpool, but its actually in Fleetwood, so taxi into town was ten pounds.hoping to return with Caledonian travel, but never to the norbec castle! not be ATOL protected. "This is a lovely hotel, it was a shame that road and pavement works were going on, as it spoilt the stay a bit ", A verified traveler stayed at Hotel Le Lagon Noumea, "Really enjoyed the location, the beach side rooms are spectacular! On a Caledonian Tour to Safari and Cadbury World - Tripadvisor However, I expected to sleep rubbish and not have a nice time. Britannia Hotels are renowned for offering great value for money and I am pleased you were able to take us up on one of these. Going on 5 day Paris trip soon from Glasgow - can't find out how when we board ferry, how long crossing is etc and where we arrive. Great buffet breakfast, would recommend. What it really needs is to be turned into apartments, a museum or just pulling down. When groups arrive at the hotel, to avoid long delays at reception, we pre-allocate the bedrooms, so you are not actually checked in on arrival. We drove to the stranger things experience in the evening. We them had a couple of hours free time andStayed here for one night. Only stay here if your on a night out and you can get it cheap. ", A verified traveler stayed at Oure Lodge Beach Resort, The price is $222 per night from Jun 1 to Jun 2, The price is $367 per night from May 12 to May 13, The price is $147 per night from May 25 to May 26, Sheraton New Caledonia Deva Spa & Golf Resort, DoubleTree by Hilton Noumea Ilot Maitre Resort. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For 80, 5 of us had a good nights sleep not worrying about any 'nocturnal' visitors. Facilities attrocious. Gala dinner was great with plenty to eat and food was piping hot. Each trip uses coach travel as its form of transportation. Most of my negative comments are in relation to Caledonian Travel. on 21/04/2020. I am not going there again, customer service was no good and staff were rude, when explained about the fire alarm. VERY pleased with safe unlimited free parking. You cannot purchase a tube ticket for what Ray charges for his tours and you have the added benefit of a step on step off coach guide. As you say, the same happened the following morning, if porterage had been arranged with Caledonian you would not have needed to return to put your own cases onto the coach.